- Concentrix (Richmond, VA)
- …product management experience with SaaS platforms, preferably in AI/ML or customer service technology + **Enterprise Software Background** : Experience with ... AI Platform Job Description We're Concentrix. The intelligent transformation partner . Solution-focused. Tech-powered. Intelligence-fueled. The global technology … more
- Nightwing (Sterling, VA)
- …infrastructure efficiently and reliably. They understand agile frameworks and multi-cloud provider technologies to enhance the Mission Partner 's development ... and P&O Teams to identify, understand, and anticipate Sponsor and Mission Partner /Tenant SYSTEM requirements. The SE oversees the P&O Team requirements tracking… more
- TEKsystems (Reston, VA)
- …for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including ... able to meet established deadlines and handle multiple customer service demands from internal and external customers within set...About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We… more
- TEKsystems (Reston, VA)
- …for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer including ... able to meet established deadlines and handle multiple customer service demands from internal and external customers within set...About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We… more
- Trellix (Richmond, VA)
- …by openness and transparency. Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern ... The Channel Account Manager is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider ... on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an Administrative...the industry. We are seeking an Administrative Assistant to provide support to our leadership team. As an Administrative… more
- Mass Markets (VA)
- …(BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider ... on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a dynamic...and identify areas where agents need additional training. + Provide on-the-job coaching to help agents improve their performance.… more
- Scholastic (Annandale, VA)
- …meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer experiences ... high level revenue-building activities of Book Fairs with appropriate event partner for follow up. + Maintain accurate and up-to-date sales/services records… more
- TEKsystems (Winchester, VA)
- …by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation ... and committed to quickly resolving needs while providing excellent service to company account holders. Once hybrid: + Cannot...which is not public or shared; client will not provide it or reimburse for it. Training: + Training… more
- Microsoft Corporation (Dulles, VA)
- …functions of, and interactions between, network and server equipment. You will provide input for suggested modifications to these processes and procedures as needed ... to improve service quality and efficiency while providing guidance to other...business demands that hold Microsoft as a world-class cloud provider . Microsoft's mission is to empower every person and… more