- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services ... services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits;… more
- Pearl Interactive Network (Richmond, VA)
- …role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to departmental policies ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst ** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy of information,… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the ...+ Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_… more
- CACI International (Springfield, VA)
- …Opportunity** : We are seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability, performance, ... Network Availability Quality Assurance Analyst Job Category: Information...Service Improvement (CSI) team to enhance overall network quality and performance **Qualifications:** + Bachelor's degree in Computer… more
- CACI International (Springfield, VA)
- …with IT operations teams to resolve event-related issues and enhance overall service quality . + Create and maintain documentation for event management ... Network Event Management Quality Assurance Analyst Job Category: Information...effective monitoring and management of IT events to prevent service disruptions and maintain optimal system performance. **Responsibilities:** +… more
- CACI International (Sterling, VA)
- …are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful ... Network Problem Management Quality Assurance Analyst Job Category: Information...certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with… more
- CACI International (Sterling, VA)
- Change Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * **The Opportunity** : We are seeking a detail-oriented Change Management Quality Assurance Analyst to ensure the successful implementation of organizational… more
- CACI International (Springfield, VA)
- Network Capacity Management Quality Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * **The Opportunity** : We are seeking a detail-oriented and analytical Capacity Management Quality Analyst to join our team. The successful candidate will be… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous...align with ITIL standards and contribute to the overall quality of IT service delivery. **Responsibilities:** +… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...* Facilitate Technical Exchange Meeting related to data structure, quality assurance, and reporting * Leverage the various reporting… more