- Pearl Interactive Network (Richmond, VA)
- …role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to departmental policies ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst ** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy of information,… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the ...+ Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_… more
- CACI International (Springfield, VA)
- …Opportunity** : We are seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability, performance, ... Network Availability Quality Assurance Analyst Job Category: Information...Service Improvement (CSI) team to enhance overall network quality and performance **Qualifications:** + Bachelor's degree in Computer… more
- CACI International (Springfield, VA)
- …with IT operations teams to resolve event-related issues and enhance overall service quality . + Create and maintain documentation for event management ... Network Event Management Quality Assurance Analyst Job Category: Information...effective monitoring and management of IT events to prevent service disruptions and maintain optimal system performance. **Responsibilities:** +… more
- CACI International (Sterling, VA)
- …are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful ... Network Problem Management Quality Assurance Analyst Job Category: Information...certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with… more
- CACI International (Sterling, VA)
- Change Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * **The Opportunity** : We are seeking a detail-oriented Change Management Quality Assurance Analyst to ensure the successful implementation of organizational… more
- CACI International (Springfield, VA)
- Network Capacity Management Quality Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * **The Opportunity** : We are seeking a detail-oriented and analytical Capacity Management Quality Analyst to join our team. The successful candidate will be… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous...align with ITIL standards and contribute to the overall quality of IT service delivery. **Responsibilities:** +… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...* Facilitate Technical Exchange Meeting related to data structure, quality assurance, and reporting * Leverage the various reporting… more
- CACI International (Springfield, VA)
- …: We are seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The ideal candidate will ... Network Knowledge Management Quality Assurance Analyst Job Category: Information...related work experience + Good working knowledge of the Service Management workflows and ITSM processes + ITIL V3… more