• Customer Service Quality Assurance…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services ... services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits;… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (Richmond, VA)
    …role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to departmental policies ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst ** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy of information,… more
    Pearl Interactive Network (07/22/25)
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  • Network Request Fulfillment Quality

    CACI International (Sterling, VA)
    Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the ...+ Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_… more
    CACI International (07/24/25)
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  • Network Availability Quality Assurance…

    CACI International (Springfield, VA)
    …Opportunity** : We are seeking a highly skilled and experienced Network Availability Quality Analyst to assist the lead in ensuring the reliability, performance, ... Network Availability Quality Assurance Analyst Job Category: Information...Service Improvement (CSI) team to enhance overall network quality and performance **Qualifications:** + Bachelor's degree in Computer… more
    CACI International (07/26/25)
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  • Network Event Management Quality Assurance…

    CACI International (Springfield, VA)
    …with IT operations teams to resolve event-related issues and enhance overall service quality . + Create and maintain documentation for event management ... Network Event Management Quality Assurance Analyst Job Category: Information...effective monitoring and management of IT events to prevent service disruptions and maintain optimal system performance. **Responsibilities:** +… more
    CACI International (07/26/25)
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  • Network Problem Management Quality

    CACI International (Sterling, VA)
    …are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful ... Network Problem Management Quality Assurance Analyst Job Category: Information...certification and training + Good working knowledge of the Service Management workflows and ITSM processes + Experience with… more
    CACI International (07/26/25)
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  • Change Management Quality Assurance…

    CACI International (Sterling, VA)
    Change Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * * **The Opportunity** : We are seeking a detail-oriented Change Management Quality Assurance Analyst to ensure the successful implementation of organizational… more
    CACI International (07/26/25)
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  • Network Capacity Management Quality

    CACI International (Springfield, VA)
    Network Capacity Management Quality Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * **The Opportunity** : We are seeking a detail-oriented and analytical Capacity Management Quality Analyst to join our team. The successful candidate will be… more
    CACI International (07/26/25)
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  • Network Incident Management Quality

    CACI International (Sterling, VA)
    Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous...align with ITIL standards and contribute to the overall quality of IT service delivery. **Responsibilities:** +… more
    CACI International (07/24/25)
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  • Senior Service Performance Management…

    CACI International (Chantilly, VA)
    Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...* Facilitate Technical Exchange Meeting related to data structure, quality assurance, and reporting * Leverage the various reporting… more
    CACI International (06/12/25)
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