- Saia, Inc (Grand Prairie, TX)
- …exactly what _going further_ is all about. **Position Summary** Manages customer service operations within a geographic region. Ensures high levels of customer ... satisfaction by overseeing service teams across multiple locations, monitoring performance metrics, addressing...and interactions to ensure adherence to company standards and quality guidelines. + Handles complex customer complaints and escalated… more
- Arrow Exterminators, Inc. (Houston, TX)
- …Branch Manager Arrow Exterminators is looking to hire a full-time Branch Manager to oversee all aspects of Service Center operations including the management ... human resource activities, training, and compliance. As a branch manager , you will have the opportunity to lead a...opportunity to lead a team committed to an exceptional quality of service . This position will put… more
- Mass Markets (Killeen, TX)
- …in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across ... supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality...+ Monitor and improve call center metrics, productivity, and service quality + Foster a culture of… more
- Otis Elevator Company (Houston, TX)
- …faster, smarter world. Otis Elevator Company is searching for a highly motivated Sr Manager for Service Sales and Operations to lead a high performing team ... within the Houston, Texas Operating Territory. The Sr Manager , Service Sales and Operations is managing all sales and operations processes, providing direction… more
- Textron (Fort Worth, TX)
- **Customer Service Facilities \(CSF\) Network Manager , Americas \- Fort Worth** **Description** We're more than aviation experts, we're pioneers\. We challenge ... is onsite at Bell's Commercial Business Center in Fort Worth, TX\. **Customer Service Facilities \(CSF\) Network Manager , Americas** Reports to the Sr\. … more
- Sharecare (Austin, TX)
- …support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The successful ... **Job Summary:** Under the direction of the Sr Manager of Customer Service , the Customer Service Manager will oversee a team of Customer Service … more
- Tutor Perini (San Antonio, TX)
- Fisk Electric, a Tutor Perini Company, is seeking **a Service Manager ** to join our office in **San Antonio.** **About Fisk Electric** **_If it's electric, Fisk ... and Tapestry. **_Extraordinary Projects Need Exceptional Talent_** **DESCRIPTION:** The Electrical Service Manager is responsible for all aspects of electrical… more
- Zurich NA (Houston, TX)
- GCA Service Manager 125624 Zurich Cover More is seeking a GCA Service Manager to join our Group in North America. **(GCA) Service Manager ** ... supports and leads Customer Service Team Leads and Customer Service Coordinators in the diligence of the duties they perform in providing emergent assistance to… more
- Bridgestone Americas (Houston, TX)
- …equivalent. + 4 years of auto service technical experience. + 1 year of service manager or service writer experience. + Problem solving - customer ... to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to… more
- Keurig Dr Pepper (Frisco, TX)
- …to leadership to inform decision-making and strategy. + Identify trends in service quality , customer satisfaction, and recurring issues to improve internal ... for leading the escalation process, managing high-level consumer issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also… more