- The Hertz Corporation (Sacramento, CA)
- …to lead our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & ... Service Recovery ** , you'll own a high-impact...Service Recovery ** , you'll own a high-impact function that sits...financial performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem … more
- Target (Redlands, CA)
- …service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery + Drive total store sales, understand your role in ... exceed guest service expectations by focusing on guest interaction and recovery . Advocates of both physical and digital services and solutions who are… more
- Sharp HealthCare (San Diego, CA)
- …with others, handles minor complaints by settling disputes, grievances, and conflicts.Perform service recovery when The Sharp Experience does not go right ... in accordance to the department standards and Sharp's Behavior Standard Service Recovery .Identify solutions to issues not covered by verbal or written… more
- Rubrik (Palo Alto, CA)
- …Team & About Role:** The AppFlows team is chartered to innovate the brand new Disaster Recovery as a Service offering at Rubrik. We are on a mission to build ... for: + Owning, designing, and developing cutting-edge solutions for Disaster Recovery as a Service for both on-prem and various Cloud platforms + Delivering… more
- UCLA Health (Los Angeles, CA)
- …role as well as continuous improvement for the ongoing success and growth of the service recovery and recognition toolkits as well as CICARE Rounds. 30% of time ... Description The Service Excellence Consultant Lead 4 supports UCLA Health's...Excellence Consultant Lead 4 supports UCLA Health's premier CICARE service excellence department for the entire hospital system and… more
- Sycuan (El Cajon, CA)
- …of the Sycuan family. Job Purpose: Provides guest experience, post visit, and service recovery data. Job Duties and Responsibilities: (Note: Duties and ... of Sycuan Management at any time) + Provides guest experience and service recovery data by receiving guest service inquiries, reviewing guest complaint… more
- US Marine Corps (Oceanside, CA)
- …Corps Exchange (MCX). Acts as a coach for team members on training related to service , returns and exchanges, service recovery and corporate service ... a team environment. Ability to read and train operating standards and procedures for service , service recovery , and RPOS systems as well as work within the… more
- Volunteers of America Los Angeles (Los Angeles, CA)
- …and administrative bodies as needed + Monitor assigned participants in the execution of recovery / service plan(s), to include home visits. + Work with clients to ... regaining independence within the community and mastery over their own recovery /reintegration process. Based on similar experiences, this position offers the Veteran… more
- Stanford Health Care (Palo Alto, CA)
- …processes and procedures. + Able to handle routine/simple patient escalations and perform service recovery . + Escalates any advanced or complex registrations to ... to pay for medical care and services. Handles routine customer service inquiries and concerns. Processes necessary admission/registration paperwork and obtains… more
- Veterans Affairs, Veterans Health Administration (Long Beach, CA)
- …application. Duties The incumbent of this position is assigned to the Mental Health Service , Addiction Recovery Treatment (ART) Program and functions as a part ... is intended to help Veterans establish clinical stability, identify initial recovery goals, provide evidence-based treatments for substance use disorders (SUD),… more