- Marriott (Visalia, CA)
- …. Monitor and drive key performance indicators, including guest satisfaction scores and service recovery trends . Ensure compliance with Marriott policies and ... office team with professionalism, warmth, and a commitment to service excellence. This is your opportunity to combine the...Uphold Marriott brand standards in every aspect of guest service and presentation . Manage guest concerns with empathy… more
- Omni Hotels (Los Angeles, CA)
- …trarining of Marketing Programs of company and hotel. + Effectively engage in the service recovery process, handling all guest concerns efficiently and to the ... strives to provide the highest quality product and customer service to each and every guest. Omni Hotels &...and trained staff tat continually strives for personalized, quality service and the creration of memorable guest experiences. +… more
- US Marine Corps (Oceanside, CA)
- …product merchandising skills required. Ability to train operating standards and procedures for service , service recovery , sales leadership and store brand as ... the assigned sales area. Plans and executes all corporate service and sales programs, product promotions and other events....speaking and small group leadership. Provides World Class Customer Service with an emphasis on courtesy. Delivers a Dress… more
- Vail Resorts (Truckee, CA)
- …. Resolve escalated service issues promptly and professionally. Support service recovery and implement process improvements based on guest feedback. ... and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel… more
- Delta Air Lines, Inc. (Los Angeles, CA)
- …the floor by walking Club on a regular basis. + Proactively taking appropriate service recovery measures. + Taking ownership of the club environment throughout ... a host or hostess and have a passion for service ? As a Delta Sky Club Ambassador, you will...ensure a positive experience through thoughtful, genuine, and memorable service . Responsibilities include: + Providing a warm greeting to… more
- Bob's Discount Furniture (Sacramento, CA)
- …self-motivation + Sales performance and product presentation + Conflict resolution and service recovery + Communication, listening, and problem-solving + Brand ... peers. You'll embody The Bob's Way while delivering a consistent, personalized, and service -centric experience every step of the way. This is a full-time, in-store… more
- Omni Hotels (San Diego, CA)
- …scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of all Front ... working for a company with a reputation for exceptional service . The Omni San Diego Hotel at the Ballpark's...and PBX Moments of Service scenarios, and execute to standard. + Be familiar… more
- Dignity Health (San Luis Obispo, CA)
- …experience. Ensures proper meal portioning and an aesthetically pleasing presentation. Provides service recovery efforts and escalates to leadership as needed. + ... Nutrition Assistant II participates and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and… more
- Sutter Health (San Francisco, CA)
- …with staff, patients and physicians, listening to concerns and issues, conducting service recovery , and ensuring appropriate patient care. *Reviews patient ... to address current and future resource needs in order to meet service and/or operational demands and objectives. * Identifies process improvement opportunities, and… more
- Live Nation (Riverside, CA)
- …and resolves guest related complaints. Develop creative and fan-focused initiatives for service recovery , surprise and delights, and guest milestones. + ... ongoing development of event staff. Venue leader for the service -focused, employee training system(s) + Commit to providing a...other communication tools associated with employee engagement and guest service . + Manage the upkeep and vibe of the… more