- The Hertz Corporation (Estero, FL)
- _We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service ... role is $90K, commensurate with experience._ **What You'll Do:** **1. Lead Service Recovery Operations** + Oversee day-to-day service recovery operations… more
- The Hertz Corporation (Estero, FL)
- …to lead our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & ... Service Recovery ** , you'll own a high-impact...Service Recovery ** , you'll own a high-impact function that sits...financial performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem … more
- University of Miami (Miami, FL)
- …with other recovery agencies to ensure good working relationships and customer service . + Ensures recovery was done in accordance with regulatory agencies' ... this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Life Alliance Organ Recovery Agency (https://www.laora.org/about-us) at the University of Miami/UHealth is… more
- Cleveland Clinic (Weston, FL)
- …and visitors in waiting areas, greet patients, resolve issues, and deliver effective service recovery . + Investigate, triage, and resolve patient issues using ... first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient... a cornerstone of our mission. As a Patient Service Specialist, you will help facilitate a positive experience… more
- Cleveland Clinic (Weston, FL)
- …actively greeting patients when appropriate, resolving patient issues and providing service recovery . + Performs patient registration, pre-visit, insurance ... 'Patients First' experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of… more
- WestCare Foundation (Miami, FL)
- …. Peer Support Services provide strength-based supports for persons in or seeking recovery from behavioral health-related issues. The service offers a type of ... a current or former substance abuse or mental health care service recipient who is engaged in own recovery for a minimum of two years demonstrated by an effort… more
- University of Miami (Miami, FL)
- …Unit. + Coordinates the day addressing simultaneous tasks, utilizing resources and service recovery methods to solve problems resulting in improved perception ... resource and support to staff to establish an environment of proactive service recovery . Assists waiting companion/family members regarding area resources, such… more
- ChenMed (Bradenton, FL)
- …as a lobby ambassador, to identify opportunities for referrals, patient ambassadors, and service recovery . + Responsible for escalating service recovery ... and other patient experience tools to proactively identify members for early service recovery intervention. + Establishes strong relationships with brokers and… more
- ChenMed (Orlando, FL)
- …as a lobby ambassador, to identify opportunities for referrals, patient ambassadors, and service recovery + Responsible for escalating service recovery ... and other patient experience tools to proactively identify members for early service recovery intervention + Establishes strong relationships with brokers and… more
- HCA Healthcare (Gainesville, FL)
- …outcomes and service . + Supports a patient-first philosophy and engages in service recovery when necessary. + Supports the efforts of the facility to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Minimally Invasive Surgery- Laparoscopic and robotic techniques for faster recovery and reduced complications + Inpatient Rehabilitation- 30-bed unit… more