• Sr Dir Customer Care & Service…

    The Hertz Corporation (Albany, NY)
    …to lead our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & ... Service Recovery ** , you'll own a high-impact...Service Recovery ** , you'll own a high-impact function that sits...financial performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem … more
    The Hertz Corporation (07/24/25)
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  • Manager, Nursing - Prep/ Recovery Unit…

    Guthrie (Binghamton, NY)
    …communication by being responsive to staff and customers. C. Demonstrates effective service recovery . D. Demonstrates effective conflict management with respect ... to all customers. E. Sets and achieves high performance standards. Other Duties: It is understood that this description is not intended to be all inclusive, and that other duties may be assigned as necessary in the performance of this position. #LI-KS1 Joining… more
    Guthrie (05/20/25)
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  • Supervisory Disaster Recovery Specialist…

    Small Business Administration (Buffalo, NY)
    Summary You will serve as a Supervisory Disaster Recovery Specialist (Customer Service Manager) for the Small Business Administration (SBA), Customer Service ... States and its territories. Responsibilities You will serve as a Supervisory Disaster Recovery Specialist (Customer Service Manager) for the or the Small… more
    Small Business Administration (08/07/25)
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  • Certified Recovery Coach

    Arms Acres (Carmel, NY)
    …and obstacles to recovery . Certified Recovery Coaching is a peer-based recovery support service that is non-clinical and designed to engage others beyond ... Certified Recovery Coach Carmel, NY (http://maps.google.com/maps?q=75+Seminary+Hill+Road+Carmel+NY+USA+10512) Apply Description Arms Acres Certified Recovery … more
    Arms Acres (07/04/25)
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  • Assistant Clinical Service Director

    CenterLight Health System (NY)
    …Encourages customers to engage with CenterLight employees and CenterLight activities. + Utilizes service recovery techniques to resolve issues quickly and to the ... JOB PURPOSE: The Assistant Clinical Service Director (ACSD), in conjunction with the Clinical/Center...Service Director (ACSD), in conjunction with the Clinical/Center Service Director (CSD), supervises all day-to-day operations of the… more
    CenterLight Health System (06/03/25)
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  • Assistant Clinical Service Director-Home…

    FlexStaff (Bronx, NY)
    …Encourages customers to engage with CenterLight employees and CenterLight activities. Utilizes service recovery techniques to resolve issues quickly and to the ... **Req Number** 160981 FlexStaff is actively hiring an Assistant Clinical Service Director JOB RESPONSIBILITIES: Oversees, coordinates, and provides support to… more
    FlexStaff (06/13/25)
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  • Peer Navigator - Certified Recovery Peer…

    Educational Alliance, Inc. (New York, NY)
    … Recovery Wellness Plan (coach clients to transition from a professionally directed service plan to a self-directed Recovery plan) and evaluate progress. + ... wellness, arts and culture, and civic engagement. Center for Recovery and Wellness is part of Educational Alliance (EA),...recovery . + Familiarity of HCBS Behavioral Health "peer service " model + Skills in active listening, motivation, and… more
    Educational Alliance, Inc. (08/08/25)
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  • Peer Specialist - Outpatient Addiction Medicine

    UPMC (Jamestown, NY)
    …consumers, families, and to interested stakeholders that peer support is a non-clinical service to promote recovery wellness. + Entry-level competency using a ... or by mobile visits. + Demonstrates knowledge and application of Wellness Recovery Action Plan, Personal Medicine, and Mental Health Advanced Directives documents… more
    UPMC (07/19/25)
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  • Peer Specialist - Outpatient

    UPMC (Jamestown, NY)
    …to support others.. Ability to advocate for peer support as a non-clinical recovery service .. Basic computer skills **UPMC is an Equal Opportunity ... Use your lived experience to inspire and empower others on their recovery journeys. Peer Specialists at UPMC Chautauqua provide compassionate, non-clinical support… more
    UPMC (07/12/25)
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  • Nurse Manager, RN - General Operating Room - Mount…

    Mount Sinai Health System (New York, NY)
    …8. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 9. Demonstrates caring, agility, respect, compassion, empathy ... concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates… more
    Mount Sinai Health System (08/02/25)
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