- Mohawk Valley Health System (Utica, NY)
- …professionally managing patients, families and caregivers' needs and concerns using positive service recovery methods; responding to patient requests and makes ... department events + Addresses customer issues including but not limited to: providing service excellence to patients and their families that meets or exceeds patient… more
- Mount Sinai Health System (Brooklyn, NY)
- …eligibility + Perform required procedures at discharge: patient information reconciliation, service recovery , referral scheduling, co-pay & ED visit fee ... preferred + Computer proficiency, Word processing, data entry, and excellent customer service skills + Bilingual a plus Collective bargaining unit: OPEIU Local… more
- Ellis Medicine (Clifton Park, NY)
- …of a framework for ongoing development of an employee + Guides staff in Service Recovery assessment, education and implementation. + Identifies ways to enhance ... care for individual patients and populations as defined in unit scope of service . Functions as resource to clinical staff in providing patient care + Provides… more
- Mohawk Valley Health System (Utica, NY)
- …manage patients, families and care givers as needed and concerns using positive service recovery methods; Responds to patient/family requests and makes active ... to requests; building rapport; participating in team problem solving. + Provides service excellence to patients and their families/visitors that meets or exceeds… more
- The Strong (Rochester, NY)
- … service goals. Resolve guest complaints quickly and effectively utilizing service recovery techniques. Use initiative and enthusiasm to create exceptional ... guest experiences. + Ensure that the play lab is kept clean, neat and fully-stocked with supplies. Be willing to constantly clean up activities like "messy play" with a smile! Minimum Qualifications: + Open availability to work any day of the week including… more
- Albany Medical Center (Albany, NY)
- …to Administrator Patient Satisfaction + Manage elevated patient grievances and coordinate service recovery efforts when needed. + Ensure fiscal and operational ... Coordinator for facilities management for the practice of including any repairs, service contracts for equipment and the inventory of all capital equipment and… more
- Mount Sinai Health System (New York, NY)
- …practices to increase understanding of research patients' perceptions of care. + Initiates service recovery for research patients and family members who have ... as a patient throughput facilitator and resource person for the unit/clinical service area. + Articulates the values of research and evidence-based practice and… more
- Albany Medical Center (Albany, NY)
- …to Administrator + Patient Satisfaction - Manage elevated patient grievances and coordinate service recovery efforts when needed - Ensure fiscal and operational ... a resource for facilities management for the practice of including any repairs, service contracts for equipment and the inventory of all capital equipment and audits… more
- Mount Sinai Health System (New York, NY)
- …practices to increase understanding of patients' perceptions of care. + Initiates service recovery for patients and family members who have concerns ... as a patient throughput facilitator and resource person for the unit/clinical service area. + Articulates the values of research and evidence-based practice and… more
- Mount Sinai Health System (New York, NY)
- …practices to increase understanding of patients' perceptions of care. 5. Initiates service recovery for patients and family members who have concerns ... as a patient throughput facilitator and resource person for the unit/clinical service area. 10. Articulates the values of research and evidence-based practice and… more