- Mount Sinai Health System (Brooklyn, NY)
- …8. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 9. Demonstrates caring, agility, respect, compassion, empathy ... concerns or issues identified during huddle and throughout shift. 3. Initiates service recovery for patients and family members who have concerns and escalates… more
- The Cigna Group (New York, NY)
- …status and potential opportunities for expanded business. + Develop and execute service improvement and recovery plans including proactive actions, collaborate ... out of the following offices:_** **_New York City_** **_Morristown, NJ_** The Sales Client Service Consultant role is a key member of the Client and Growth Services… more
- University of Rochester (Rochester, NY)
- …for the distribution of patient/support person to the appropriate staff/community resources. ** Service Recovery :** + As part of clinical team, assures client ... patient/family, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. + Involves Clinical… more
- Mount Sinai Health System (New York, NY)
- …9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and ... concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates… more
- Emmy Squared Pizza (New York, NY)
- …assignments as needed. + Ensure guest satisfaction; interacting with guests and engaging in service recovery when issues arise. + Ensure all guests feel welcome ... must have well developed leadership skills, with experience engaging in the service recovery process. + Ability to multi-task and work in fast paced environment… more
- Ellis Medicine (Niskayuna, NY)
- …safety, communication and satisfaction for patients and staff. * Guides staff in Service Recovery assessment, education and implementation. * Identifies ways to ... standards of excellent patient care always * Guides staff in Service Recovery assessment, education and implementation. * Assesses and reassigns staff members… more
- Mount Sinai Health System (New York, NY)
- …+ Follows up on all patient concerns in a timely manner and provides service recovery as needed. + Demonstrates caring, respect, compassion, empathy and active ... concerns or issues identified during huddle and throughout shift. + Initiates service recovery for patients and family members who have concerns and escalates to… more
- Mount Sinai Health System (New York, NY)
- …9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and ... concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates… more
- Mount Sinai Health System (Long Island City, NY)
- …9.Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10.Demonstrates caring, respect, compassion, empathy and active ... concerns or issues identified during huddle and throughout shift. 4.Initiates service recovery for patients and family members who have concerns and escalates… more
- Mount Sinai Health System (New York, NY)
- …9. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 10. Demonstrates caring, respect, compassion, empathy and ... concerns or issues identified during huddle and throughout shift. 4. Initiates service recovery for patients and family members who have concerns and escalates… more