- Mount Sinai Health System (New York, NY)
- …7. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 8. Demonstrates caring, respect, compassion, empathy and active ... listening through dialogue, body language and actions. CLINICAL/TECHNICAL SERVICE 1. Oversees the development and implementation of the budget, including capital… more
- University of Rochester (Rochester, NY)
- …for the patient, serves as a focal point for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. - Registration: ... insurance verification. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- Northwell Health (Staten Island, NY)
- …evaluates strategies to improve the patient and family experience. + Performs service recovery and escalates concerns/complaints to leadership, if appropriate. + ... operation and staff of the department. Oversees the overall service delivery operations of the lobby and entrance areas...lobby and entrance areas and facilitates operations and guest service activities. Job Responsibility + Role models Culture of… more
- Emmy Squared Pizza (New York, NY)
- …a high-volume restaurant operation. + Prior related experience requiring excellent customer service , cash handling, service recovery and problem-solving ... available. Host Key Responsibilities: + To provide courteous, prompt service to our guests. + Answer incoming phone calls...the restaurant with a pleasant smile and superior customer service . + Assist with take out orders. + Monitor… more
- Mount Sinai Health System (New York, NY)
- …plan. 7. Follows up on all patient concerns in a timely manner, provides service recovery as needed and escalates patient concerns as appropriate. 8. ... mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative oversight to … more
- Mount Sinai Health System (New York, NY)
- …plan. 7. Follows up on all patient concerns in a timely manner, provides service recovery as needed and escalates patient concerns as appropriate. 8. ... mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. 2. Provides administrative oversight to a… more
- Vail Resorts (NY)
- …up to 75 emails per day. The calls will be a variety of sales calls, service calls, and service recovery . + Retaining significant amounts of information to ... support, and opportunities to provide helpful solutions to guest service incidents. You will be part of a dynamic...provide the best customer service with the most accurate and helpful information. +… more
- CenterLight Health System (NY)
- …participant to engage with CenterLight employees and CenterLight activities. + Utilizes service recovery techniques to resolve issues quickly and to the ... + Identifies and partners with other departments to resolve complex customer service inquiries. + Tracks all stock medications and medical supplies at the… more
- IHG (Buffalo, NY)
- …and service standards.** + **Managing guest concerns and oversee the service recovery procedures.** + **Manage on-going profitability of the hotel, ensuring ... reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is… more
- Saratoga Hospital (Saratoga Springs, NY)
- … : Maintains enhanced physician practice, patient and staff relations, and service recovery , creating an environment conducive to maximizing internal and ... role, you'll be a vital part of our clinical team, ensuring excellent service , collaboration, and patient outcomes in a fast-paced healthcare environment. In this… more