- Catholic Health Services (Roslyn, NY)
- …Insurance and Patient Safety Works collaboratively with the patient experience team with service recovery and addressing quality of care concerns. Assists all ... acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across...service lines with development and implementation of corrective actions… more
- University of Rochester (Rochester, NY)
- …for the patient, serves as a point person for handling complaints, and utilizes service recovery concepts. + Answers phone in a timely and courteous manner. ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- University of Rochester (Rochester, NY)
- …for the patient, serves as a point person for handling complaints, and utilizes service recovery concepts. + Answers phone in a timely and courteous manner. ... insurance verification. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service… more
- University of Rochester (Rochester, NY)
- …providers and staff. Serves as a focal point for handling complaints, initiates service recovery activities, and serves as front-line trouble shooter and problem ... by departmental needs. + Sets the standard for customer service , accuracy, and efficiency in the Outpatient Access work...improve the office culture and employee engagement. Other clinic service tasks as assigned: + May travel to off-site… more
- Mount Sinai Health System (New York, NY)
- …7. Follows up on all patient concerns in a timely manner and provides service recovery as needed. 8. Demonstrates caring, respect, compassion, empathy and active ... listening through dialogue, body language and actions. **CLINICAL/TECHNICAL SERVICE ** 1. Oversees the development and implementation of the nursing education budget,… more
- Emmy Squared Pizza (New York, NY)
- …a high-volume restaurant operation + Prior related experience requiring excellent customer service , cash handling, service recovery and problem-solving ... Restaurant Server Key Responsibilities: + To provide courteous, prompt service to our guests + Successfully adhere to Emily's...our guests + Successfully adhere to Emily's Steps of Service + Responsible for entering guest orders accurately into… more
- The Strong (Rochester, NY)
- … service goals. Resolve guest complaints quickly and effectively utilizing service recovery techniques. Use initiative and enthusiasm to create exceptional ... individual who is passionate about enhancing the guest experience and providing outstanding service each and every day. The guest services host must be comfortable… more
- Emmy Squared Pizza (New York, NY)
- …front of house restaurant experience preferred + Prior experience requiring excellent customer service , service recovery and problem-solving skills + Ability ... Food Runner Key Responsibilities: + To provide courteous, prompt service to our guests + Ensure correct menu items...to guests + Successfully adhere to Emmy's Steps of Service + Ensure items are cleared from tables in… more
- Albany Medical Center (Albany, NY)
- …patient and nursing services complaints are received; details complaint and any service recovery activities that have been initiated. Follows established ... Communicates effectively with Clinical Dietitian, Nutrition Data Center and Food Service Supervisors to meet patient's nutritional needs. Notifies Dietitian, Food … more
- BJs Wholesale Club (East Syracuse, NY)
- …pick-ups, and general customer services inquiries. Provides excellent and efficient member service . Recovery / Overnight Stock Clerk Responsible for providing ... grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and… more