- UPMC (Pittsburgh, PA)
- …to schedule for ancillary services at checkout + Understands the principles of service recovery and is both empowered and responsible for taking appropriate ... and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service … more
- UPMC (Mars, PA)
- …patient questions or concerns to ensure continuity of care + Apply principles of service recovery to address and resolve service issues effectively + ... patient demographics and insurance information while promoting a culture of service excellence. Key Responsibilities: + Provide a welcoming and professional greeting… more
- ARAMARK (Mechanicsburg, PA)
- …and lunch. The role includes, motivating and coaching of employees as required, including service recovery , a high level of hospitality, and customer service ... Community Health and Safety Policy **Qualifications** Qualifications 5+ years food service management experience in long-term care, or residential community is… more
- UPMC (Mars, PA)
- …or needs to ensure the appropriate continuity of care.Understands the principles of service recovery and is both empowered and responsible for taking appropriate ... and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service … more
- Veterans Affairs, Veterans Health Administration (Philadelphia, PA)
- …emergency room, CLC, and inpatient wards. Coordinates assessment of veteran complaints and service recovery efforts as well as coordination of Medical Advisory ... vascular clinics across the facility and works with other Service Lines of the Medical Center and CBOC's to...for students and residents who rotate through the Vascular Service line. Clinical duties include but are not limited… more
- Marriott (Pottsville, PA)
- …meet deadlines A guest-first mindset with a focus on team empowerment and service recovery Professional appearance and ability to uphold company standards ... recruitment, training, and development of team members Creating an empowered service culture that prioritizes guest satisfaction Monitoring and enforcing brand… more
- Penn Medicine (Philadelphia, PA)
- …follow up to ensure satisfaction Ensure that staff understand and demonstrate service recovery commitment Support and Foster Employee Satisfaction: Regularly ... referral by ensuring staff under your supervision understand the UPHS commitment to service , their own work processes, and have the necessary skills to meet … more
- ChenMed (Philadelphia, PA)
- … service survey during check out and escalates if needed for immediate service recovery . + Participates in daily and weekly huddles to provide details ... and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the… more
- Emmy Squared Pizza (Philadelphia, PA)
- …front of house restaurant experience preferred + Prior experience requiring excellent customer service , service recovery and problem-solving skills + Ability ... Food Runner Key Responsibilities: + To provide courteous, prompt service to our guests + Ensure correct menu items...to guests + Successfully adhere to Emmy's Steps of Service + Ensure items are cleared from tables in… more
- WellSpan Health (York, PA)
- …methodologies. Communicates ideas for improvement with the departmental leadership. + Provides service recovery when required. + Evaluates and communicates with ... development through participation in educational programs, current literature, and attend in- service meetings, and workshops. + Provides outstanding service to… more