- St. Luke's University Health Network (Allentown, PA)
- …experience and service excellence. Continually educate leaders on best practices around service excellence, service recovery , and service recognition ... streamlined education, training, tools, and methodologies that are designed to promote service excellence best practices across the continuum of care + Manage… more
- Penn Medicine (Philadelphia, PA)
- …High-Reliability Organization (HRO) principles. Supports excellence in patient care and service recovery initiatives + manages appropriate safety event review ... practice complexity): multiple practice locations, high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of… more
- UPMC (Pittsburgh, PA)
- …to schedule for ancillary services at checkout + Understands the principles of service recovery and is both empowered and responsible for taking appropriate ... action to recover from service that does not meet the expectation of the...any other applicable patient payments at the point of service + Provide a warm greeting for all patients… more
- UPMC (Pittsburgh, PA)
- …checks on associate performance with appropriate follow-through. + Conduct and document service recovery on all customer complaints as per operational ... **Purpose:** Support the Food Service Supervisor in all aspects of the daily...with emphasis on the training and development of food service associates. This position will be various shift times… more
- UPMC (Pittsburgh, PA)
- …instructions, follow up on unresolved patient needs, and take appropriate action for service recovery . + Register patients for Biometrics, promote MyUPMC, assist ... technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive UPMC experience for patients and families.… more
- UPMC (Sewickley, PA)
- …instructions, follow up on unresolved patient needs, and take appropriate action for service recovery . + Register patients for Biometrics, promote MyUPMC, assist ... technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive UPMC experience for patients and families.… more
- UPMC (Wexford, PA)
- …needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate ... any other applicable patient payments at the point of service Confirm and/or update patient registration information at checkout...action to recover from service that does not meet the expectation of the… more
- ARAMARK (Bryn Mawr, PA)
- …of the building, and patient room cleaning. Conducts rounding with patients, service recovery , quality audits and inspections. Communicates and builds ... behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers **Education** **About Aramark** **Our… more
- UPMC (Williamsport, PA)
- …checks on associate performance with appropriate follow-through. + Conduct and document service recovery on all customer complaints as per operational ... an outstanding team providing _Life Changing Medicine_ ! **Purpose:** Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the… more
- UPMC (Pittsburgh, PA)
- …to schedule for ancillary services at checkout + Understands the principles of service recovery and is both empowered and responsible for taking appropriate ... action to recover from service that does not meet the expectation of the...any other applicable patient payments at the point of service + Provide a warm greeting for all patients… more