- The Hertz Corporation (Austin, TX)
- …to lead our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & ... Service Recovery ** , you'll own a high-impact...Service Recovery ** , you'll own a high-impact function that sits...financial performance - both cost and revenue impact 2. Service Recovery Transformation - Turning Problem … more
- Houston Methodist (Houston, TX)
- …offering assistance. Contributes to meeting department score for employee engagement. ** SERVICE ESSENTIAL FUNCTIONS** + Participates in organ recovery process ... These data requirements include, but are not limited to units of service , recovery logistics tracking, recovery supply utilization, and UNOS TIEDI forms.… more
- Target (Magnolia, TX)
- …service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery + Drive total store sales, understand your role in ... exceed guest service expectations by focusing on guest interaction and recovery . Advocates of both physical and digital services and solutions who are… more
- MD Anderson Cancer Center (Houston, TX)
- …the steps to HEAL (Hear, Empathize, Address and Learn) the relationship when service recovery is needed *Customer Focus* Builds and maintains customer ... patients. This includes but is not limited to: providing excellent customer service to patients and providers, communicating with referral sources, scheduling and… more
- McDermott (Houston, TX)
- …documentation, and communication of disaster procedures to the organization + Develops service level recovery standards and agreements with vendors + Responsible ... develops an IT Strategy for business continuity & Rapid recovery , strategize, plan, execute and run the program. Ensures...develop and coach the Matrix IT teams supporting Rapid Recovery to achieve the objectives set forth. Develops a… more
- UTMB Health (Webster, TX)
- …via email, computer, fax and mail. + Addresses concerns of patients, provides service recovery , and escalates issues as needed. SCHEDULING: + Applies the ... email, computer, fax and mail. + Addresses concerns of patients, provides service recovery , and escalates issues as needed. SCHEDULING: + Applies the policies of… more
- HCA Healthcare (Austin, TX)
- …outcomes and service . + Supports a patient-first philosophy and engages in service recovery when necessary. + Supports the efforts of the facility to ... 100% match on 3% to 9% of pay (based on years of service ), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement… more
- HCA Healthcare (Austin, TX)
- …outcomes and service . + Supports a patient-first philosophy and engages in service recovery when necessary. + Supports the efforts of the facility to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas' first low-intervention birthing suites… more
- HCA Healthcare (Austin, TX)
- …outcomes and service . + Supports a patient-first philosophy and engages in service recovery when necessary. + Supports the efforts of the facility to ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...neurological care. It also has 35+ labor, delivery, and recovery rooms, including Central Texas' first low-intervention birthing suites… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + This job is a member of Service Recovery groups within the customer Experience divisions. + Responsible for leading an ... numerous operational and departmental areas including Revenue Management, IOC, Reservations, Service Recovery groups, Network Planning, Polices & procedures,… more