- University of Rochester (Rochester, NY)
- …including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the ... manner to ensure the highest quality and quantity of service is provided at all times. Based on general...School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education… more
- University of Rochester (Rochester, NY)
- …front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant ... expert for visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service Related areas + Screen all persons without UR identification for… more
- Citigroup (Getzville, NY)
- …+ Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels + Flexible and adaptable, able to multi-task and prioritize in a ... high paced processing environment with strict deadlines and service levels + Demonstrated history of working well within a team environment, working towards a common… more
- University of Rochester (Rochester, NY)
- …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either electronically or via the use of the Electronic Work file transfer process within the billing systems, for accounts classified as Self-Pay in error. Identifies and verifies… more
- University of Rochester (Rochester, NY)
- …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... referring and PCP when patient has been admitted to an inpatient service . + Exercises independent judgement in application of complex multi-factorial guidelines,… more
- University of Rochester (Rochester, NY)
- …(such as Flowcast), and electronic medical records Preferred + Demonstrated customer service skills Required The University of Rochester is committed to fostering, ... cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not… more
- University of Rochester (Rochester, NY)
- …scheduling, linking referrals, and ancillary services for the assigned specialty service . + Provides patients with appointment and provider information, directions ... to the office location, and any educational materials if appropriate. + Provides regular data to team on patient compliance with treatment plans and strategies to improve patient compliance, including provider template oversight, reporting to manager any… more
- University of Rochester (Rochester, NY)
- …to follow up on disputed, unpaid, underpaid, or overpaid insurance or contracted service accounts in order to bring about prompt account resolution and revenue ... collection from complex claims, high dollar claims, and specialized services. + Identifies and resolves problems related to primary and secondary accounts which are disputed, unpaid, underpaid or overpaid. + Determines cause of problem and initiatives… more
- Northwell Health (Riverhead, NY)
- …several factors may be considered as applicable (eg, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, ... budget and internal equity). The salary range for this position is $25.86-$26.77/hour It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color,… more
- Broadview FCU (Buffalo, NY)
- …evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00/hr., plus a ... competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin,… more