- NFTA (Buffalo, NY)
- …customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA at both Buffalo ... The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily… more
- Catholic Charities Family Community Services (Rochester, NY)
- …support client situation. + Completes assessments, formulates, implements, and monitors service delivery plans appropriate for client population supported by the ... program. + Coordinate service delivery and complete required evaluations and screenings to...Demands/Work Environment:** The physical demands/work environment described here are representative of those that must be met by an… more
- NeueHouse (New York, NY)
- …both NH programmed and private events (beverage orders; staffing; overseeing service ; etc.). Finally, the individual must represent NeueHouse as an ambassador ... both cafe and restaurant teams, with an emphasis on always achieving gracious and efficient service . Our service must be on par with the best programs in the… more
- Indus Hospitality Group (Rochester, NY)
- …TripAdvisor Award. Job Title:Banquet Captain Reports To:General Manager Summary Manage Banquet Service to ensure outstanding service to all guests by performing ... perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and… more
- Pearl Interactive Network (Albany, NY)
- …provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming calls and other ... work types to assess customer service quality, accuracy of information, and adherence to departmental...Culture. **Physical Requirements:** The physical demands described here are representative of those that must be met by an… more
- GMHC (New York, NY)
- …Senior Directors and Directors across all Housing programs to ensure consistent service delivery and adherence to program standards. + Conduct regular system and ... with the Financial Management team to support clients who utilize GMHC's representative payee services and other financial tools. Strategic Planning and Growth +… more
- Pearl Interactive Network (Albany, NY)
- …experienced contact center leader with a passion for coaching, accountability, and service excellence, we want to stay connected. The **Call** **Center Supervisor** ... **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and customer service … more
- The Otesaga Resort Hotel (Cooperstown, NY)
- …orders. To be successful in this role, you should have strong customer service skills and knowledge of how brewing equipment operates. Essential Job Functions To ... maintenance needs + Keeping all work areas clean & organized, re-stocking service stands. + General restaurant cleaning including sweeping, moping, and polishing… more
- New York State Civil Service (Commack, NY)
- …gain permanent competitive status.* Please note that the salary range posted is representative of full-time rate. Part-time rates will be prorated based on hours ... for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title...be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives… more
- Suburban Propane (Syracuse, NY)
- …support to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by taking on ... position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a customer... Representatives engaged in handling calls of a customer service and/or emergency services nature. The primary focus of… more