- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support ... needs providing timely, reliable, and courteous service . + Provides monitoring support and outreach for batch...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Everon (Long Island City, NY)
- …Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. ... trainees. **_Duties And Responsibilities_** + Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, ... Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Albany, NY)
- …a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II , Customer Service Operations processes orders ... **_What Customer Service Operations contributes to Cardinal Health_** Customer ...in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems… more
- Robert Half Accountemps (West Henrietta, NY)
- Description We are looking for an experienced Customer Service Representative specializing in funding operations to join our team in West Henrietta, New York. In ... customers and team members to align with organizational goals and maintain service standards. * Process and transmit accounting and payment reports, including wires… more
- Patterson Companies, Inc. (Rochester, NY)
- …build a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II ), you are responsible ... in order to recommend specific products and/or solutions. + The Customer Service Representative may perform other duties as assigned **Additional Functions**… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claim Resolution Rep II is responsible for the accurate and timely ... to Billing Assistant and answers correspondence. The Claim Resolution Rep II will represent the department and...training such as Strong Commitment, ICare and Annual In- Service + Join PAO committees such as planning PAO… more
- University of Rochester (Rochester, NY)
- …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... customer complaints. Schedule: 8 AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for individuals receiving care… more
- Finger Lakes Health (Geneva, NY)
- …Geneva, NY, USA Pay Range $18.65 - $21.66 Job Description The Patient Service Representative (PSR) is responsible for obtaining patient demographics, insurance ... to insurance companies, hospital departments, physician offices, and patients. The Patient Service Representative will be responsible for providing customer … more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Serves as a customer service representative and technical resource in the Pathology and ... part of a team provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. **ESSENTIAL FUNCTIONS**… more