- University of Rochester (Rochester, NY)
- …that the process conforms to federal and state regulations. The Collections Representative will represent the department and Strong Memorial Hospital (SMH), Highland ... accounts are following the self-pay cycle, terms of contract are being adhered to and service levels are being met which includes but is not limited to: + Monitors… more
- University of Rochester (Rochester, NY)
- …6:30a-3p FAO: OP345224 Job Description **ESSENTIAL FUNCTIONS** + Responds to service calls and requests by answering telephone, e-mail, and web-based, including ... social media, service call requests from members of the University community...level and severity of the request. + Determines which service calls should be elevated to emergency status. +… more
- University of Rochester (Perry, NY)
- …revenue cycle systems. Ensures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service ... routing for the patient, serves as a resource for handling complaints, utilizes service recovery concepts, serves as front-line problem solver. + - May escort… more
- University of Rochester (Rochester, NY)
- …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and irreplaceable art ... collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge of art… more
- University of Rochester (Rochester, NY)
- …including general clerical, general information, way-finding, technical support, provider/ service referral, patient registration, and scheduling services to the ... manner to ensure the highest quality and quantity of service is provided at all times. Based on general...School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education… more
- University of Rochester (Rochester, NY)
- …telephone coverage. + Demonstrates effective, courteous telephone manners. + Utilizes service recovery concepts + Relays messages promptly by assessing the urgency ... all aspects of department-specific work, including orientation to registration and customer service . + Acts as information resource for all departmental staff in… more
- University of Rochester (Rochester, NY)
- …inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves ... customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either electronically or via the use of the Electronic Work file transfer process within the billing systems, for accounts classified as Self-Pay in error. Identifies and verifies… more
- University of Rochester (Rochester, NY)
- …+ High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and experience required. + ... Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and respectfully required. + Strong… more
- CACI International (Brooklyn, NY)
- Litigation Support Analyst (DMA II ) Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular ... may not be filled immediately. However, this position is representative of positions within CACI that are consistently available....This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits… more
- Albany Medical Center (Albany, NY)
- …based on performance and success in position, has ability to be promoted to Pre- Service Representative II as Career Ladder requirements indicate. Education: ... Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Pre- Service Representative I is responsible for the initial touchpoint of our patient… more