- The Arc Otsego (Oneonta, NY)
- …as a liaison between staff, family members/guardians, physicians and/or other medical service providers regarding the medical needs of the people served. + ... once every six months. + Complete semi-annual pharmacy reviews. + Maintain a system of on- call nursing services; act as on- call nurse per schedule. + Serve as a… more
- Small Business Administration (Buffalo, NY)
- …on the day-to-day operations of a financial organization/program or a customer service call center; and Supervising a large, diverse fluctuating workforce ... Summary You will serve as Director and primary advisor of the Customer Service Center (CSC), within the Small Business Administration (SBA), Office of Capital Access… more
- City of New York (New York, NY)
- …health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, the manager ... and oversee the application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. - Assign, supervise and monitor the daily… more
- Transdev (Hillburn, NY)
- …in Hillburn, NY is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. ... We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Christopher Community (Buffalo, NY)
- …Rate is:$21.50 to $25.00per hour. + Additional $1,300 per year on- call stipend. + Additional opportunities for performance related bonuses available throughout ... in common areas. + Respond timely to all tenant service requests and maintain accurate records of the work...addressing complaints and resolving problems. MUST be available for on- call coverage every other weekend for property emergencies. Must… more
- New York State Civil Service (Bronx, NY)
- …Clinical Risk Managers (CRM) assigned to the department. The Director will have on- call and recall responsibilities along with evening work hours. The duties of the ... and Justice Center database.* Attending facility-wide committee meetings as a representative of the Risk Management Department* Serving as the Co-Chairperson of… more
- The Arc Otsego (Oneonta, NY)
- …with others for people assigned to program sites. + Assure all service provision meets regulatory requirements including the necessary paperwork being completed in ... Develop and maintain records of tracking for training specifics. + Serve as On- Call Administrator as required. + Complete assignments outlined in the Agency and… more
- Abilities First Inc (Poughkeepsie, NY)
- …responsible for the provision of individual services as identified in the Individual Service Plan and by the treatment team for individuals who need specific ... also requires staff to provide 24hrs oversight on an on- call basis at designated times throughout the calendar year...etc. accounts). . Is an active participant in the service planning process by attending ISP/Res. Hab. - Case… more
- Pearl Interactive Network (Albany, NY)
- …strategy assessments. + Establish a high standard for productivity, quality, customer service as well as define user guidelines. + Manage and improve center ... analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + Oversee system… more
- CSEA (Albany, NY)
- …and via email/correspondence.High School diploma or equivalency.ANDFour years of experience in a customer service call center, a call intake line or as a ... and departmental compliance to ensure members are receiving excellent customer service .5. Assists with answering phone inquiries from members, nonmembers, and… more