- New York State Civil Service (Albany, NY)
- …have been successfully tested.* Help troubleshoot production issues and provide on- call support.* Conduct technical walkthroughs and code reviews of proposed system ... Apply today to join the Office of the New York State Comptroller. Civil Service exams are not required under the New York Hiring for Emergency Limited Placement… more
- New York State Civil Service (Albany, NY)
- …analysts and system users on problem identification and resolution. * Provide on- call support for after-hours batch processing. Minimum Qualifications Do you want a ... the Office of the New York State Comptroller. Civil Service exams are not required under the New York...tight deadlines, troubleshoot production issues (both during shift and on- call ), and able to shift priorities with minimal guidance.*… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- Solvay Bank (Syracuse, NY)
- …our workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer Relations Specialist Our customer relations staff has a ... passion for excellence in customer service and are focused in their goal of doing...Staff. Physical Demands: The physical demands described here are representative of those that must be met by an… more
- YAI (Byron, NY)
- …with families, service providers, and community members, acting as a representative of the program, advocating for persons with disabilities to local government ... based on program needs. + Assesses work performance and ensures quality service provision through ongoing staff supervision and observation . + Fosters professional… more
- YAI (Milford, NY)
- …with families, service providers, and community members, acting as a representative of the program, advocating for persons with disabilities to local government ... based on program needs. + Assesses work performance and ensures quality service provision through ongoing staff supervision and observation . + Fosters professional… more
- Saratoga Hospital (Saratoga Springs, NY)
- …will work within the Patient Engagement Center to assist the Pre- Service Specialists and Referral-Authorization Specialists with patient clinical questions and ... as determined by supervisor. Primary Job Responsibilities: These requirements are representative , but not all-inclusive, of the knowledge, skill, and ability… more
- Pearl Interactive Network (Albany, NY)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... provided by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming calls and other… more
- New York State Civil Service (Commack, NY)
- …consent determinations* Participates on the Emergency Response Team* Participates in Medical On- Call to provide 24/7 access to clinicians for the campus and for ... as required - This involves presentation of patient cases and discussion of on- call .* Maintaining a leadership role in applying the Sunmount policies that apply to… more
- Suburban Propane (Syracuse, NY)
- …support to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by taking on ... position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a customer...of individuals, team and center. + Evaluates and scores call quality performance based on established quality standards +… more