- Anywhere Real Estate (Detroit, MI)
- …ServiceNow reporting tools and dashboards assisting tracking tickets, root cause, change request management, service request management and reporting; and ... a collaborative and high-performance environment to expedite issue resolution; + Ensure service delivery is timely and accurate, meeting all Service Level… more
- Trinity Health (Livonia, MI)
- …procedures are in place, rehearsed and executed when necessary. + Utilizes TIS service request tracking system in accordance with departmental policy. + Attends ... steps with minimal oversight. Possesses a track record of excellent customer service skills as supported in feedback by internal and external customers. **ESSENTIAL… more
- Henry Ford Health System (Detroit, MI)
- …utilize the capabilities of the PeopleSoft HRMS, and related applications. + Use the service request database to manage all assigned cases with adequate and up ... business process/ data models to integrate HR data with self- service applications. + Lead HR technology to next level...HR technology to next level for web based Self Service applications + Works directly with external customers/Vendors to… more
- GovCIO (Lansing, MI)
- …teamsin troubleshooting, performance optimization, and resolution current manners. + Oversee self- service request management and resource coordination. + Ensure ... continuous product sustainment and service delivery excellence. + Manage the migration of products and infrastructure to a secure and scalable cloud environment.… more
- Humana (Lansing, MI)
- …Sr CyberSecurity Engineer will focus on supporting Identity Security Cloud, Approver Database, Service -Now, Request For Access (RFA) as well as IAMHub. The ... NTFS permissions + Experience with managing ticket lifecycles for Service Support + Deep experience with creating/updating/maintaining Knowledge Base Articles… more
- TEKsystems (Lansing, MI)
- …assist in creation of the Enterprise Architecture Solution Assessment (EASA), Infrastructure Service Request (ISR), Hosting documents and Firewall Rule requests. ... * Work with Leads to Validate and finalize Local Change Board and Enterprise Change Board documents. * Ensure proper change management for all requested fixes to production systems. * Ensure proper change management for all requested changes to system designs… more
- Deloitte (Grand Rapids, MI)
- …Ensure the maximum information assurance (IA) compliance of DODIN-N systems + Lead service request fulfilment for firewall policy and other security extension ... changes (VPN, IPS, URL Filtering, Application Control, etc.). + Provide visibility and insight to assist customers with firewall activity and usage information. + For the Federal firewalls, first responder to monitored alerts, incidents, and issues. + Lead the… more
- HTC Global Services Inc (Dearborn, MI)
- …deployment pipelines. + Lead and participate in incident, problem, change, and service request -related activities, including root cause analysis and proactive ... problem management. Skills Required: + Google Cloud Platform (GCP) + Java + Java Sping Boot + Angular and/or React + Problem Solving + PostgreSQL + Agile Development + GitHub + GitHub CoPilot + GCP Cloud Run + GCP BigQuery + Tekton + Terraform Skills… more
- Veterans Affairs, Veterans Health Administration (Battle Creek, MI)
- …limited medical center committee assignments or other limited administrative work within Psychology Service at the request of the Service Chief. Provides ... is hiring a Neuropsychologist to serve in the Psychology Service assisting Veterans at the Battle Creek VA, in...treatment programs, etc.) as assigned by the Chief, Psychology Service and within the Clinical Privileges of the incumbent.… more
- Marriott (Troy, MI)
- …professionalism and courtesy to guests at all times. * Responds timely to customer service department request . * Ensures all team members meet or exceed all ... Activities that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. * Takes proactive… more