- Highmark Health (Albany, NY)
- …Cases Based on Established Guidelines + Provide accurate and timely routing of service requests to the nurse reviewer to assure that the decision and notification ... timeframes are in compliance with regulatory guidelines + Process service requests meeting established guidelines, and document and route requests that are not… more
- Protective Industrial Products (Latham, NY)
- …+ Periodically evaluating in-force contracts for appropriate coverage, and recommending service reductions where appropriate to reduce waste / spend + Monitoring ... vendor performance for service delivery issues, and escalating any issues from PIP...particularly Microsoft Excel and PowerBI + Ability to analyze data and make data -based decisions with specific,… more
- PNC (NY)
- …sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the ... including sales, marketing, digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities… more
- Corning Incorporated (Corning, NY)
- …original issue. Regular duties involve working with customers and customer service representatives to clarify feedback entries, escalating critical issues, and ... + Review and validate Salesforce feedback entries from customer service and commercial groups. + Classify the Salesforce entries...and EtQ. + Responsible for division quality reporting, summarizing data from Power BI, Salesforce, and ETQ tools to… more
- KeyBank (NY)
- …based on the review and analysis of personal and business financial data gathered through Relationship Reviews, the customer relationship manager (CRM) system and ... an in-depth knowledge of the KPB Sales Process, Client Experience and Client Service Standards. + Employs and maintains a disciplined approach to the client review… more
- City of New York (New York, NY)
- …When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer ... service , and help protect the future of New York...responsible for reviewing monthly leasing invoices for compliance and request payments for 60+ commercial lease agreements. In Fiscal… more
- Broadridge Financial Solutions (New York, NY)
- …optimizing efficiency, and growing revenue. Our integrated, front-to-back solutions translate data into actionable insights and streamline the investment life cycle. ... with technology, finance, sales and marketing to increase sales and Professional Service revenue as well as increasing brand awareness. Implementing investments to… more
- PNC (Madison, NY)
- …experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. + ... including sales, marketing, digital channel delivery, and other internal service partners. Participates in client-facing and external stakeholder activities to… more
- BrightSpring Health Services (West Haverstraw, NY)
- …environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, ... other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team...pharmacy standard for Days on Hand; + Inputs patient data and medication orders into a computer system to… more
- City of New York (New York, NY)
- …EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. The Bureau of Child Care ensures that child ... in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely… more