- Wolters Kluwer (Kennesaw, GA)
- **Customer Service Technical Specialist (Support Software Engineer) - Hybrid R0050711 | CPESG | Enablon EHS - North America | Wolters Kluwer** Enablon is seeking ... a **Customer Service Technical Specialist (Support Software Engineer** )to...incoming client requests to ensure accurate prioritization and timely resolution in alignment with SLAs. + Provide step-by-step guidance… more
- Wolters Kluwer (Kennesaw, GA)
- **Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters Kluwer** ... Enablon is seeking a **Senior Customer Services Technical Specialist ( Senior Support Software Engineer) to join our...colleagues. You will report to the Manager, Technical Customer Service , CP & ESG Enablon, and work under the… more
- Ricoh Americas Corporation (Atlanta, GA)
- **Job Title:** Senior On-Site Service Specialist **Summary:** Join our dynamic team as a Senior On-Site Service Specialist , where you will play a pivotal ... Provide essential equipment troubleshooting and escalate technical issues promptly for resolution . * Deliver exceptional customer service by addressing… more
- Philips (Alpharetta, GA)
- The National SupportInstallation Quality Specialist (NSS) plays a critical role in ensuring first-time-right installations of Smart-hopping infrastructure to improve ... remote resolution rates and reduce costly field escalations. This role...reviews for telemetry and Smart-hopping systems. Collaborate with Remote Service Engineers (RSEs) and Field Engineers to validate configurations… more
- Cardinal Health (Atlanta, GA)
- …to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means ... their situation + Handle all escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Responsible for… more
- Quality Technology Services, LLC (Suwanee, GA)
- …and take appropriate action to correct the problem or escalate based upon Operations Service Center policy + Provide resolution or escalation for incidents as ... The **Operations Service Center Network Analyst (Technical Customer Service...+ Accountable for the status of created tickets, follow-through, resolution , and closure + Create tickets in the Incident… more
- TEKsystems (Alpharetta, GA)
- …at least 40 WPM. + High school diploma or equivalent required. Top Skills + Customer Service & Resolution + Data Entry & Email Communication + Microsoft Office & ... Customer Support Specialist - Fleet Services We're seeking a Customer...email and phone inquiries to data updates and issue resolution . Key Responsibilities + Act as a key support… more