- Evolent (Richmond, VA)
- …differences between institutional vs professional billing and various sites of care/ service is preferred + Familiarity with value-based care and utilization ... ability to plug in directly to the home internet router . These at-home technical requirements are subject to change...ability to plug in directly to the home internet router . These at-home technical requirements are subject to change… more
- BAE Systems (Herndon, VA)
- …(eg NNMi, NetIM, SolarWingds) + Must be a self-starter that can support Service Provider Architecture solution delivery and guide junior network engineers + Ability ... to design and implement Service Provider core and edge technologies + Expert level...at Tier 4 support level + Experience with multiple router operating systems to include IOS-XE, IOS-XR, and JUNOS… more
- TEKsystems (Hampton, VA)
- …Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance marketplace that the ... must have access to the internet via their internet service provider by purchasing or maintain a service...remote workers. Connectivity from the PC to the Internet router via a Category 5 or 6 ethernet patch… more
- Evolent (Richmond, VA)
- …resolve technical issues, ensuring minimal disruption to contact center operations. * Service Requests & Incident Management: Efficiently handle service requests ... and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support: Provide periodic on-call support to ensure… more
- Cardinal Health (Richmond, VA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers… more
- Evolent (Richmond, VA)
- …This role is essential in upholding Evolent's commitment to excellence in service delivery, optimizing processes, and supporting our mission to enhance the quality ... outcomes. **Collaboration Opportunities:** + Supervisor's work directly with our Provider Service Associate team to assist with providing support to health plan… more
- Cardinal Health (Richmond, VA)
- …EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers… more
- The Hartford (Glen Allen, VA)
- …Serves as the Single Point of Contact for agents on service related/problem resolutionDemonstrates Effective Communication Skills* Listens carefully and asks probing ... Functional knowledge of Commercial Lines rating experience * Strong Customer Service and Relationship Building skills * Effective Communication Skills / Written… more
- Evolent (Richmond, VA)
- …years of healthcare management and/or healthcare consulting experience + Cardiovascular service line or special projects experience (strategic emphasis with analytic ... capabilities) + Understanding of cardiovascular service line (strategic emphasis with analytic capabilities) + Strong...ability to plug in directly to the home internet router . These at-home technical requirements are subject to change… more
- Evolent (Richmond, VA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights is ... databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred **To comply with HIPAA security...ability to plug in directly to the home internet router . These at-home technical requirements are subject to change… more