- Spanish Peaks Mountain Club (Irvine, CA)
- …and guest engagement. This role must embrace and exude a values driven service culture and management philosophy that actively serves as the guiding principle to ... critical paths for all operations, including financial success, luxury service standards, exceptional guest and associate experiences and leadership training… more
- Spanish Peaks Mountain Club (Healdsburg, CA)
- …communicated to the kitchen staff. + Anticipate guest needs throughout the meal service , such as refilling drinks, clearing empty plates, and offering dessert or ... pre-shift meeting + Consistently follow the f ood & b everage sequence of service with the utmost attention to detail + Deliver on guests' expectations and have… more
- Spanish Peaks Mountain Club (Newport Beach, CA)
- …anticipat e gues t needs + Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items ... and supplies + Work as a team and effectively communicating with management, bartenders, and service staff + Deliver on guests' expectations and h av e the desire to… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …to the specified standards; providing guests with professional, friendly, and timely service + Maintain the cleanliness of the coffee equipment, counter, prep , ... stocking and menu kno wledge participating in ongoing service training of standards + Provide a daily/ weekly inventory of coffee, tea, beverages and supplies +… more
- Spanish Peaks Mountain Club (Newport Beach, CA)
- …and have the desire to create WOW moments + Maintain high standards of service and attention to detail + Perform additional duties as assigned that may be ... as part of a team + You are passionate about providing exceptional guest service and creating memorable moments + You are open to learning, developing, and growing… more
- Spanish Peaks Mountain Club (San Diego, CA)
- …Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in ... + High school or equivalent education required + Minimum 2 -3 years of customer service experience in a hotel or Spa environment + Working knowledge of spa services… more
- Spanish Peaks Mountain Club (Newport Beach, CA)
- …advise management on remedial actions needed. * Coordinate with Corporate payroll service , People and Finance departments to ensure timely and correct calculation of ... on occasion and over weekends required as needed - Excellent customer service /communication skills.* Ability to work in a fast-paced, time sensitive environment… more
- Spanish Peaks Mountain Club (Healdsburg, CA)
- …stocked at all times for members and guests + Work with the Guest Service Department to assure accurate transfer of information + Assist with inventories and ... sun and being outdoors by the pool + You are p assionate about providing exceptional service and creating memorable moments + You are o pen to learning , d eveloping… more
- Spanish Peaks Mountain Club (Irvine, CA)
- …Job duties include; although are not limited to: + Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring ... equivalent required + Minimum of two (2) years' experience in a customer service role required + Previous experience working in an upscale/luxury hotel preferred +… more
- Spanish Peaks Mountain Club (Laguna Beach, CA)
- …to: + Lead by example; support the department operation and provide direct service to guests as needed. + Oversee the arrival and departure experience, ensuring ... for emergency situations. QUALIFICATIONS + Minimum of four (4) years' experience in customer service + Two (2) to three (3) years of hotel supervisory experience +… more