- Insight Global (New York, NY)
- …and the ability to resolve complex client issues while supporting the overall service strategy . We are a company committed to creating inclusive environments ... in the mergers and acquisitions space to join the service team of one of their top clients in...prospects, while also managing the renewal process by crafting strategy , analyzing exposures, and preparing marketing specifications. The Account… more
- Mastercard (New York, NY)
- … interactions, and policies * Simplify and improve the cost/benefit of a function/ service /architecture strategy * Lead by example with hands-on approaches to ... play a critical role in aligning our work with Mastercard's Technology Strategy , identifying synergies across other businesses in Services and across all programs… more
- Siena University (Loudonville, NY)
- …the university's mission, values, and commitment to excellence. This role combines strategy , service design, and cross-functional leadership to foster a more ... Experience + Develop and lead a comprehensive institutional experience strategy across the student lifecycle (recruitment, enrollment, academic journey, campus… more
- NFTA (Buffalo, NY)
- …and the press. Ability to plan, coordinate and implement an effective customer service strategy . Ability to serve the public and fellow employees with ... customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA at both Buffalo… more
- Diageo (NY)
- …new technology investments, adoption and usage of key systems as well as service excellence. ** Strategy and execution:** + Participate in strategic planning ... + Monitor adoption of solutions and define interventions where needed ** Service operations and employee experience:** + Oversee operational tech landscape; staying… more
- Cardinal Health (Albany, NY)
- …and services. Product & Solutions Marketing is responsible for defining the product/ service and market strategy and life cycle management including customer ... assessing customer needs, market conditions and competition to inform business strategy . Marketing implements the strategy through developing, commercializing… more
- Eaton Corporation (Syracuse, NY)
- …* Works with VP of Engineering to develop and implement a technical service strategy that enables the division's strategic growth initiatives * Utilizes ... which will lead critical interactions with internal (Sales, Customer Service , Engineering, Finance, Marketing, etc.) and external (manufacturing representatives,… more
- Danaher Corporation (New York, NY)
- …to: + Lead the development and execution of a global customer service strategy that ensures consistency, operational excellence, and customer satisfaction ... teams across Customer Care, Sales Operations, Scientific Applications Support, and Service Operations to deliver seamless customer experiences. + Drive global… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy , NCQA, and legislative requirements. The Customer Care ... Advocate provides service for customers and business partners while responding in...speak Spanish fluently. Essential Responsibilities/Accountabilities All Levels + Provides service among the customers and business partners while responding… more
- TD Bank (New York, NY)
- …relevant experience **Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the ... key individual contributor in the mission to deliver a self- service data platform. The role includes but not limited...and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our… more