- Elevance Health (Chicago, IL)
- …turnaround time, and compliance requirements. + Outreach to providers with appeal process instructions + Notifying providers of appeal decisions + Maintain personal ... 1 year of experience in a high-volume, interactive customer service or call center in a healthcare environment; or...creating a culture that is designed to advance our strategy but will also lead to personal and professional… more
- Zurich NA (Springfield, IL)
- …quality reviews for reviewer alignment and calibration. Support the segment quality review process . Support field managers and RE staff as requested to review work ... and incorporate them into training. + Drive a collaborative process that seeks to provide insight to managers and...members to enhance quality. + Develop an ongoing communication strategy of the technical quality approach to provide transparency… more
- Elevance Health (Chicago, IL)
- …to staff as appropriate. + Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) ... following established process and procedures. + Responds to inbound calls initiating...1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of… more
- BMO Financial Group (Chicago, IL)
- …creative solutions for the client. + Develops and executes the business development strategy , sales targets and the sales results for the assigned region. + Develops ... business development plan. + Act as the primary Relationship Manager for assigned client relationships + Leads / assists...for retention. + Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding… more
- BMO Financial Group (Chicago, IL)
- …plans. Continuously assesses and improves the work processes for sales and service management, risk management and compliance within prescribed limits to maximize ... the development, prioritization and implementation of business, technology, sales and service , channel optimization and enhanced customer experience. + Leads and… more
- Publicis Groupe (Chicago, IL)
- …best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing ... data, analytics, and insights, content and creative production, communications and strategy , finance and marketing, and sociology, psychology, and other liberal arts… more
- Publicis Groupe (Chicago, IL)
- …best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing ... data, analytics, and insights, content and creative production, communications and strategy , finance and marketing, and sociology, psychology, and other liberal arts… more
- BioLife Plasma Services (Bannockburn, IL)
- …average handle time for live agents + Analyze contact center workflows and implement process improvements to reduce costs and enhance service quality. + Oversee ... customer interaction processes, including first call resolution, escalation handling, and service personalization + Manage content development process and… more
- BMO Financial Group (Joliet, IL)
- …+ Implements a relationship management plan in collaboration with the lead relationship manager . + Determines client needs and provides solutions though the sales of ... solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. + Provides advice and guidance to assigned… more
- Charlotte Tilbury (Chicago, IL)
- …core values, makeup artistry, product knowledge, social acumen and our MAGIC service experience. They support healthy sell-through and maintenance of key franchises ... consistent Charlotte Tilbury brand experience that meets/exceeds company sales and service standards. This will be accomplished with leading on-boarding, seasonal… more
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