- Cengage Group (New York, NY)
- …and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We ... you'll do here:** + Serve as the CIMA Platform Service Expert and act as the bridge between the...Capability of correlating data to action monitoring a course's success . Research to find a resolution to provide effective… more
- CUNY (New York, NY)
- Learning and Development Specialist, Office of Student Success Initiatives **POSITION DETAILS** The City University of New York's (CUNY) Student Success ... Current CUNY employees must apply through CUNYfirst Employee Self Service using their login credentials. After you login, click...login, click the Careers tile on the Employee Self Service Menu page to view job openings. **CLOSING DATE**… more
- Wolters Kluwer (White Plains, NY)
- As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a ... customer interactions and updates in CRM. + Identify potential areas for service /product improvement based on customer feedback. + Maintain and enhance strong client… more
- Ralliant (Fairport, NY)
- **Role and Location** + **Role** : Customer Success Specialist + **Location** : Fairport **Benefits** + Competitive salary + 28 days of paid time off (includes PTO ... solutions **Qualifications** + Minimum 1 year of related customer service experience + Associate's degree preferred + Strong written...+ Strong data entry skills + Focus on customer success + Attention to detail and ability to quickly… more
- University of Rochester (Rochester, NY)
- …and Sheila Konar Director of the Center for Urban Education Success ** (CUES (https://www.rochester.edu/warner/cues/) ). The Director is also a full-time, ... is a nationally respected center dedicated to advancing the success of K-12 urban schools through a combination of...and humane. This vision informs our teaching, research, and service as a research school of education and human… more
- Experian (New York, NY)
- …for regular status calls with Sales Leadership with existing portfolio + Work with Service Delivery team to scope out projects and then work with Pricing to discuss ... or digital marketing experience is also helpful. + Customer service skills to grow and cultivating client relationships +...DNA and practices, and our diverse workforce drives our success . Everyone can succeed at Experian and bring their… more
- St. Catherine's Center for Children (Albany, NY)
- …goals, and follow up to ensure families participate in services necessary to their success and service plan goals are being accomplished. + Establish and ... services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region. About Us St.… more
- Insight Global (New York, NY)
- …customer objectives, map out a pathway to achieving them, and measure success using data-driven feedback loops Onboard new customers through the implementation ... ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by… more
- Wolters Kluwer (White Plains, NY)
- The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is ... degree, or equivalent experience + Experience: 1-2 years of customer service and/or licensing experience is required **Other Knowledge, Skills, Abilities or… more
- Guardian Life (Albany, NY)
- …insurance experience servicing accounts and/or account management + Strong customer service acumen + Demonstrated success in dealing with brokers/consultants ... necessary data, preparing proposals, and negotiating terms and pricing. + Service the account and build strong relationships with clients and brokers/consultants.… more
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