- Public Consulting Group (Albany, NY)
- …with clients. + Collect, analyze, and share feedback to guide system enhancements and service improvements. **Revenue & Business Support ** + Support revenue ... public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the day-to-day operations,… more
- Kohl's (Central Valley, NY)
- …and Customer Service + Meet or exceed individual goals (eg, credit, loyalty) and support the service team in meeting storewide goals + Coach, teach and train ... accurately and efficiently execute point of sale and customer service standards based on company guidelines + Support... service standards based on company guidelines + Support the training of associates on merchandising standards, product… more
- EMCOR Group (Rochester, NY)
- …+ Provide follow up of work orders with customers as needed + Provide support for service dispatch as needed including prioritizing, scheduling, and assigning ... the invoice / billing process on all installation work and provide support to service billing. + Maintain all duties required with in the preventative… more
- ThermoFisher Scientific (Grand Island, NY)
- …the year in different regions. **How You Will Make an Impact:** Field Service Engineers provide technical support and assistance, ensuring the efficient ... Microscopes (https://www.thermofisher.com/search/browse/category/us/en/90184060) )** + Troubleshoot and repair equipment, providing support to customers and other field service … more
- Robert Half Technology (Woodbury, NY)
- …calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support . The Service Desk Analyst provides clear documentation of each ... Description The Service Desk Analyst is responsible to provide courteous,...Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities… more
- CTG (Corning, NY)
- … Technician (Corporate Field Services) will provide technical assistance and support for incoming service requests/incidents related to computer systems, ... on internal training, technical expertise, and sound judgment to support end users while maintaining service level...judgment to support end users while maintaining service level agreements and ensuring an excellent customer experience.… more
- Ricoh Americas Corporation (Queens Village, NY)
- …SOPs. + Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers. + ... **Job Title: Area Customer Service Coordinator** Join our team as an Area...ongoing personal and professional development. **Duties and Responsibilities:** + Support all aspects of daily operations for all contracted… more
- Robert Half Office Team (Liverpool, NY)
- …customer data and metrics. * Assist in creating reports and summaries that support customer service operations. * Uphold excellent phone etiquette while managing ... Description We are looking for a dedicated Customer Service Representative to join our team in Liverpool,...opportunities for process improvements to enhance customer satisfaction. * Support team members and management as needed to meet… more
- Mount Sinai Health System (New York, NY)
- …Specialist III is a senior level technician who provides an escalated level of service . This includes the support and consultation to business area management ... area and five years of experience in a helpdesk, desk side, application, or systems support role. OR 2. A four-year high school diploma or GED equivalent and seven… more
- Broadview FCU (Buffalo, NY)
- …a team of Member Service Representatives and Senior Member Service Representatives, providing guidance, support , and performance feedback. Conduct regular ... car for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in...daily operations of the MSC team, ensuring exceptional member service and optimal performance. This role involves managing a… more
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