- City of New York (New York, NY)
- …Under the supervision of the IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible for managing ... effectively. Required Experience: - Minimum 5+ years of hands-on experience with service desk support with application service desk management ie incidents, … more
- Meta (New York, NY)
- …growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead (Customer Support ) Responsibilities: 1. Identify trends, ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX)...10. 3+ years of experience in customer experience, customer support , customer care, or other service related… more
- Capgemini (New York, NY)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /SME - ServiceNow IT Workflow solutions **Location:** **Chicago, IL; Houston, ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst /SME -… more
- Capgemini (New York, NY)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) -… more
- New York State Civil Service (Albany, NY)
- NY HELP Yes Agency Transportation, Department of Title Transportation Analyst /Trainee 1/Trainee 2 (NY HELPS) Occupational Category Other Professional Careers Salary ... interpretation of data, including tables, data sets, and other statistical information;* Support various bridge project tracking tools in Microsoft Access, which are… more
- Eileen Fisher (Irvington, NY)
- …of the whole + We are united by purpose Position Summary: The Application Support Analyst will provide application support , testing, and documentation ... a desire to drive process improvement, and a customer service mindset. Responsibilities : * Create and deliver testing...or equivalent work experience * 1-3 years in software/systems support and QA or analyst role *… more
- MTA (New York, NY)
- Transit Management Analyst Series Job ID: 9348 Business Unit: New York City Transit Location: New York, NY, United States Regular/Temporary: Regular Department: NYC ... Posted: Sep 5, 2025 Description Job Information: 9348 Titles: Transit Management Analyst Series (Capital Programs Subways) First Date of Posting: 09/02/2025 Last… more
- City of New York (New York, NY)
- …Multi-civil title recruitment strategy: Open to candidates who are permanent in the civil service title of Staff Analyst and the comparable titles of Procurement ... closely with Bureau of Government Affairs, Bureau of Customer Support , and the Bureau of Communications to ensure efficient...LIMITED TO: - Post - Open to Permanent Staff Analyst or other similar civil service titles… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding ... experience and escalate critical issues Analyze data and summarize research to support ongoing improvement in operations and service Educate stakeholders about… more
- City of New York (New York, NY)
- …and skills building. The Service Desk operates as a central service and support team, responding to incoming inquiries, screenings, and onboarding ... success of critical city initiatives. SDO is seeking an Analyst / Nonprofit Specialist. Duties include: - Review, analyze...issues. - Analytical: Analyze data and summarize research to support ongoing improvement in operations and service .… more
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