- University of Rochester (Rochester, NY)
- …are not limited to: provide leadership and direction to the Patient Services team , serve as the functional/technical and customer service escalation expert, ... of the contact center during the absence of the Patient Services Management Team . **Functional/Technical and Customer Service Escalation Expert** + Provides day… more
- YAI (Manhattan, NY)
- …as the primary resource for medication-related requests, providing excellent service while ensuring appropriate tracking, follow-up and coordination for ... and circles of support regarding medication requests in a call center environment and responds to related inquiries from...receipt and processing of requests. + Collaborates with multidisciplinary team to ensure optimal care is provided to the… more
- Owens & Minor (Plainview, NY)
- …available on first working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement _Apria Healthcare's mission is ... their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other… more
- Cardinal Health (Albany, NY)
- …on organizational and departmental policies and requirements. + Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team ... to promote quality enhancements and/or broaden services for the team . + Maintain a comprehensive understanding of quality systems...or degree in relevant field desirable. + 3+ years' call quality audit experience strongly preferred. + 3+ years'… more
- Northwell Health (Nanuet, NY)
- …learning and growth, and overall wellbeing, in conjunction with the pediatric primary care team . + Joins and participates in in-person team -based well visits to ... + Maintains a HealthySteps family support line and responds to and track call requests within designated response time. + Provides appropriate referrals to families… more
- Canon USA & Affiliates (New York, NY)
- …provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings + Operate facsimile machines; send and receive ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Canon Business Process Services (New York, NY)
- …provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings + Operate facsimile machines; send and receive ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Bowery Residents Committee (Queens, NY)
- …supervision to case-management staff and maintain schedule of case management team . Oversee client referrals to various external providers, including medical, ... Provide coaching for staff to assist with their professional development. Conduct in- service workshops on related topics to staff, such as, conflict resolution,… more
- Fallon Health (Buffalo, NY)
- …are continually rated among the nation's top health plans for member experience, service , and clinical quality. Weinberg Campus has been providing needed services to ... Summary of purpose:** As part of the PACE interdisciplinary team , responsible for the coordination and monitoring of care...nursing services as assigned. + Participates in the nursing "on- call " rotation as assigned. + Performs all duties in… more
- Cardinal Health (Albany, NY)
- …inbound and outbound calls, with ability to determine needs and provide one call resolution + Create and complete accurate referrals and applications and keep ... timely manner + Have the ability to lead the team by assisting with answering questions from teammates and...+ Basic computer knowledge, Microsoft systems + Strong communication/customer service skills + Ability to be an independent worker… more
Recent Jobs
-
Manager, Treasury and Risk Management
- Eisai, Inc (Nutley, NJ)
-
Director, Engineering Assembly and Packaging Platform Technical Leadership
- Merck & Co. (Rahway, NJ)
-
Respiratory Therapist-Nights - Sign on Bonus
- Ochsner Health (Kenner, LA)
-
Associate Director, Compliance Operations
- Eisai, Inc (Nutley, NJ)