- TekSynap (Alexandria, VA)
- …with status updates and feedback on: + FEMA customer satisfaction. + Internal service performance. + Lead communications to the FEMA workforce and recommend improved ... solutions and processes based on customer feedback. + Manage and monitor ** Service Level Agreements (SLAs)** and address issues or escalations during the contract… more
- Amazon (Arlington, VA)
- …escalations and case specific support. Key job responsibilities *In partnership with other service owners and tech teams, develop technology roadmap to support ... PXT stakeholders, such as internal WA and external AET service teams, WFS, recruiters and Regional PXT Partners at...and regularly audit the program to drive compliance and service enhancements. *As the single threaded leader, create concise… more
- Mass Markets (VA)
- …join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for ... needs. + Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with company policies and… more
- American Express Global Business Travel (Richmond, VA)
- …most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler ... Distribution System's (GDS) + Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements + Use positive telephone … more
- Veterans Affairs, Veterans Health Administration (Chesapeake County, VA)
- …and will often be part of a collaborative team. Incumbent provides customer service and support, understands and implements mission goals and objectives of the VA. ... Employment You must be a US Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written… more
- Veterans Affairs, Veterans Health Administration (Fort Belvoir, VA)
- …in the evaluation, redesign, and implementation of unit-based/facility-wide/ health service policies and protocols when applicable Collaborate with leadership teams ... providing high-quality, cost effective, and customer focused health care Participate in service and medical center committees and task forces to improve nursing… more
- US Army Reserve Command (Fort Belvoir, VA)
- Summary About the Position: This is a Military Technician position with the Military Intelligence Readiness Command, National Intelligence Support Group, located at ... Interchange Agreement Eligible People with Disabilities, Schedule A Postal Service /Peace Corps and Other Unique Authorities Reinstatement Veterans Employment… more
- US Army Reserve Command (Fort Eustis, VA)
- …the competitive service . About the Position: This is a Military Technician position with the 99th Readiness Division, Equipment Concentration Site (ECS) 93 ... paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional;… more
- US Army Reserve Command (VA)
- Summary About the Position: This is a military technician position with the 99th Readiness Division, Area Maintenance Support Activity (AMSA) 90 Branch Maintenance ... Interchange Agreement Eligible People with Disabilities, Schedule A Postal Service /Peace Corps and Other Unique Authorities Reinstatement Veterans Employment… more
- US Army Reserve Command (Fort Story, VA)
- …the competitive service . About the Position: This is a military technician position with the 99th Readiness Division, Equipment Concentration Site (ECS) 93, ... paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional;… more