- Medtronic (Albany, NY)
- …can thrive. A Field Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. ... training of customer support personnel.** **Maintaining accurate records of service calls, repairs, and inventory, and submitting technical documentation as… more
- City of New York (New York, NY)
- …broader citywide initiative, publication support during the financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The ... the agency's staff by providing the hardware, software and technical /operations support necessary for budget preparation and...and dependencies. - Proven experience as a Help Desk Technician or other customer support role. -… more
- Ford Motor Company (Albany, NY)
- …Lemon Law proceedings + Support dealer process improvement initiatives (eg, Technical and warranty training, RO documentation, service repair process) + Lead ... Service Division (FCSD) strategy to reimagine the dealer support model, Service Engineering & Operations is... Hotline Support ** + Manage multi-channel Dealer Technical Support Requests for complex repairs +… more
- Insight Global (New York, NY)
- …Skills and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years) - onsite ... want the end users to have a local onsite technician that they know. The firm is in the... service skills and communication skills - onsite technical support experience as well as remote… more
- Xylem (Auburn, NY)
- …and software. The technician ensures optimal system performance, provides user support , and maintains accurate service documentation. With a commitment to ... expectations through innovative and sustainable solutions. **THE ROLE:** The Technician in IT Service Delivery is a...with business needs and enhancing user experience. **CORE RESPONSIBILITES:** Technical Support : * Provide technical … more
- Nestle (New York, NY)
- …fostering collaboration, you will make a significant impact on the overall service quality, technician skill development, and customer satisfaction. Your ... and growth. Join us! **Position Summary:** As a Field Service Engineering Advisor, you play a pivotal role in...services and resources that foster comprehensive troubleshooting and repair support for both B2C and B2B equipment. Your primary… more
- CompuCom (Albany, NY)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls for a ... and industries. They are the first point of contact for all service requests needing support for technical /IT issues involving desktop, laptop or network… more
- MVP Health Care (Rochester, NY)
- …3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment. + ... as A+, MCDS, or equivalence experience as a deskside support technician or similar role + The...Experience with Windows 10/11 + Proven experience in providing technical support and problem solving/troubleshooting skills in… more
- The New York Public Library (New York, NY)
- …and enhance NYPL's approach. + NYPL's strategic priorities and identify how Service Management can proactively support them. + ServiceNow workflows that ... active initiatives and develop an initial perspective on how Service Management can better support organizational goals....initiatives. + Maintain, update, and enforce compliance of the technical policies and procedures for the support … more
- IQVIA (Syracuse, NY)
- …Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience) + Strong ... **Beneficial Qualifications:** + Background in biomedical, networking, military, or field-based technician roles + Experience working in a technical role… more