- SMX (Fort Belvoir, VA)
- …and networks supporting end users + Route tickets to the appropriate sustainment teams for Tier 2 /3 support + Perform data-driven analysis of IT SM tickets (eg ... Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at...and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the… more
- CACI International (Chantilly, VA)
- …monitor enterprise IT infrastructure, restart services and hardware when needed, and coordinate with Tier 2 /3 teams to address complex problems. As part of a ... 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator,...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. +… more
- Choisys Technology (Fort Eustis, VA)
- …equipment such as computers, laptops, and mobile devices. Act as a liaison between Tier 1, 2 , and 3 support teams. + Documentation & SOP Management:Maintain ... ideal candidate will have a strong background in customer service and possess the ability to manage and troubleshoot...requires an active Secret Security Clearance. This position requires 2 days per week in the office, with the… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …Technical Implementation Guides (STIGs) across systems + Monitor performance and troubleshoot Tier 2 technical issues across Windows and Linux platforms + ... CE or equivalent/higher-level certification (required) to meet DoD 8570.1-M and SECNAV M-5239. 2 requirements at the Information Assurance Technician Level II… more
- PCSI (Portsmouth, VA)
- …work hours are full-time, 2nd shift, Monday through Friday (Weekends and holidays), 2 :30 pm to 11:30 pm **.** **PCSI is an AbilityOne employer-as such, individuals ... and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top- tier services at job sites across the country. Our areas of expertise are… more
- Warner Bros. Discovery (Sterling, VA)
- …Global television distribution infrastructure. You will be a part of our Tier 1 behind-the-scenes operations support team expected to have a versatile skill ... focused and continually develop as an experienced and skilled technician . Operators in this role will have experience in...to third party suppliers and ensure SOPs are followed, Service Level Agreements (SLAs) are met and adhered to… more