- Robert Half Technology (Jacksonville, FL)
- …and basic troubleshooting + Respond to and resolve tickets using ITSM tools ( ServiceNow , Jira, Zendesk, etc.) + Escalate complex issues to systems, network, or ... security teams as needed + Document solutions, procedures, and troubleshooting steps + Assist with onboarding/offboarding of employees and equipment setup Requirements Required Qualifications + 2+ years of experience in Desktop Support, IT Support, or… more
- University of Miami (Coral Gables, FL)
- …all interactions with users related to the incidents and Requests in the ServiceNow incident tracking system. 11. Decommissions any existing hardware that has been ... replaced and ensure Hard Drive and UM media are disposed of following the Universities standards and procedures. 12. Adheres to University and unit-level policies and procedures and safeguards University assets. 13. On-call to respond to software or hardware… more
- University of Miami (Miami, FL)
- …/ project management practices and tools, including excellent MS Office skills ( ServiceNow preferred). + Ability to work independently with minimum supervision. + ... Experience in an Agile/Scrum highly desired. Certifications, Licenses and Training PMI Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM) preferred. + Strong understanding of clinical workflows and… more
- University of Miami (Coral Gables, FL)
- …work systems by revising IAM standards, policies, and procedures. * Familiarity with ServiceNow , Active Directory (AD) , Entra ID and other Identity platforms ie ... SailPoint, CyberArk is a plus. * Proficiency in Microsoft tools, including Teams, Excel, PowerPoint, Power BI, etc. * Experience with server administration is a plus. * Backup for day-to-day application support and completes service tickets. * Flexible to… more
- University of Miami (Coral Gables, FL)
- …identify any adjustments/corrections as necessary. 2. Utilize the ENS billing system ( ServiceNow ) to project and capture revenue through open and closed workorders ... for one-time charges, tech time worked and inventory items. 3. Prepare monthly journal entries for billing errors, Cost of Goods Sold (COGS), Expendable Minor Equipment and Common Equipment use, GAAP, and other adjustments/expense reclassifications. 4. GAAP -… more
- Humana (Tallahassee, FL)
- …BI, Dataverse). * Experience implementing and customizing ITSM and monitoring tools ( ServiceNow , PagerDuty, Dynatrace, etc.). * Proven success leveraging AI tools to ... accelerate or enhance automation workflows. * Strong analytical and problem-solving skills with the ability to evaluate complex systems and deliver reliable, maintainable solutions. * Excellent communication and stakeholder engagement skills, with the… more
- Deloitte (Tampa, FL)
- …and ongoing platform support, such as API-based integrations (Salesforce, ServiceNow , Adobe, Snowflake), SSO/OIDC setup, and data ingestion/export processes. + ... Troubleshoot and optimize system performance, working closely with client and internal technical teams. Functional Consulting & VOC Strategy + Work with business stakeholders to translate their objectives into VOC (Voice of Customer) solutions, journey maps,… more
- Insight Global (Jacksonville, FL)
- …vendors to come onsite. They currently use Avante but may be transitioning to ServiceNow . pay range 20-23/hr We are a company committed to creating diverse and ... inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- Responsible for performing test execution for applications including Salesforce, ServiceNow , and Amazon Connect. Testers will document test results, including ... logging defects. Your expertise in planning, constructing, and executing test scripts will be crucial in ensuring the quality of the software being tested. You will apply your business and functional knowledge, along with testing standards and guidelines, to… more
- Insight Global (Coral Gables, FL)
- …to enterprise IT projects Experience with project management tools- ADO, ServiceNow SPM Experience in Agile, waterfall and hybrid methodologies Expert PowerPoint ... and Excel skills PMP Transportation, supply chain or logistics industry knowledge more