- Warner Bros. Discovery (Atlanta, GA)
- …processes and tools, including advanced utilization of systems like JIRA and ServiceNow . + Establish strategy and i dentify opportunities for applying advancements ... in technology and process methodologies to enhance project execution. **The Essentials** The best candidate for this role will possess : + Bachelor's degree in related field, such as Business, IT, Computer Science, or equivalent work experience + 7 + years of… more
- TEKsystems (Sandy Springs, GA)
- …Active Directory, and general connectivity problems + Work within a ticketing system ( ServiceNow experience is a plus) + Follow scripts and processes to move users ... efficiently through the support queue + Deliver polished, professional, and clear communication at all times Top Skills Needed + Strong customer service skills - especially over the phone + Experience with VPN and remote-access troubleshooting + Helpdesk or IT… more
- Carrier (Atlanta, GA)
- …cloud technologies with ERP, data, and other platforms such as Salesforce, ServiceNow , low code/no code platforms and others. + Evaluate emerging technologies in ... AI, automation, and analytics to improve customer experiences. + Create and maintain architectural documentation, including diagrams, blueprints, design patterns, and decision records. + Ensure solutions meet security, privacy, and regulatory requirements.… more
- Capgemini (Atlanta, GA)
- …as Cybereason, CrowdStrike, Tanium, etc. + Various ticketing systems, such as ServiceNow , Archer, etc. + Various SOAR platforms, such as Cortex XSOAR, Siemplify, ... etc. + Knowledgeable regarding computing concepts, such as networking, scripting, etc. + Experience with current cyber threats and the associated tactics, techniques, and procedures used to infiltrate computer networks + Experience in computer intrusion… more
- Truist (Atlanta, GA)
- …environments. 4. Proficiency with IT Service Management (ITSM) tools such as ServiceNow , and familiarity with incident, problem, and change management processes. 5. ... Strong experience with monitoring tools such as Dynatrace, Splunk, or CloudWatch for proactive issue detection and troubleshooting. 6. Understanding of infrastructure, application technology stacks, and the software development lifecycle. 7. Strong analytical… more
- Elevance Health (Atlanta, GA)
- …Office command. Power BI skills experience a plus. + Experience with Jira, ServiceNow , or other ticketing systems preferred. + Alteryx and Python experience a plus. ... Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance… more
- US Bank (Atlanta, GA)
- …including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus). Experience using Microsoft Office ... applications is required. **Location expectations** This role requires working from a US Bank location three (3) or more days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please… more
- RELX INC (Alpharetta, GA)
- …using data insights + Knowledge of core business tools such as Salesforce, ServiceNow AI & Innovation + Leverage advanced analytics and AI/ML techniques to uncover ... patterns, predict outcomes, and automate decision-making + Lead the integration of diverse data sources (structured and unstructured) to create a unified analytics environment + Evaluate and implement new AI technologies and tools (eg, generative AI, LLMs,… more
- US Bank (Atlanta, GA)
- …including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus). Experience using Microsoft Office ... applications is required. + Expert experience supporting or configuring at least one connectivity solution including ability to configure & troubleshoot complex configurations. + Experience consulting with clients to resolve issues on demand during live… more
- Truist (Atlanta, GA)
- …roles. 3. Experience with IT Service Management (ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change management processes. 4. ... Proficiency in using monitoring tools like Splunk, Dynatrace, or CloudWatch to detect and resolve system performance issues. 5. Strong analytical and problem-solving skills, with the ability to assist in root cause analysis and incident resolution. 6. Ability… more