- Intercontinental Exchange (ICE) (Atlanta, GA)
- …a timely manner whilst ensuring all activities are entered in ServiceNow for additional tracking and incident management + Support site ... workflows **Desirable** **Knowledge and Experience** + Exposure to working with ServiceNow , SLAs, Change and Incident management practices + Fundamental on-site… more
- GovCIO (Atlanta, GA)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... using IBM MQ + Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams **Company Overview** GovCIO is a… more
- Medtronic (Duluth, GA)
- …with functional business analysts, writing technical requirements, creating JIRA, ServiceNow and Confluence program stories and program specifications. Coordinate ... EDISIM, Rosetta Net, SWIFT and ACH; Splunk, Sumo logic, New Relic; JIRA, ServiceNow and Confluence; SDLC, DLC, & SOX Compliances; API Mgmt. Gateway. The position… more
- Truist (Atlanta, GA)
- …best practices, quality control gates, and enterprise tooling (eg, ServiceNow , Architecture repositories, CI/CD platforms). 4. Excellent communication and ... CISM, or CRISC are a plus. 7. ITIL v3 certification and ServiceNow expertise 8. Exceptional communication skills, including extensive experience with executive… more
- Cayuse Holdings (Atlanta, GA)
- …of applications, MacOS and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus… more
- Warner Bros. Discovery (Atlanta, GA)
- …& Service Request Management: Solve problems reported by customers in ServiceNow + Change & Knowledge Management: Document system changes, problem resolution ... and author/update process and workflow documentation in ServiceNow and/or Confluence + Testing & Analysis: Conduct experiments with new products/features/versions in… more
- Insight Global (Atlanta, GA)
- …access and usage. - Reviews system and management tracking tool tickets ( ServiceNow ) to confirm ownership and to establish priority for completing ticket work ... requests. - Documents work in incident management tracking tool ( ServiceNow ) and manages service levels to meet or exceed within allowed timeframes. - Provides… more
- Warner Bros. Discovery (Atlanta, GA)
- …standards of technical performance. Evaluate and prioritize incidents in our ServiceNow ticketing system, communicating status updates to partners, serving as an ... and collaboration within the team. Evaluate and prioritize incidents in our ServiceNow ticketing system, communicating status updates to partners, serving as an… more
- Georgia Systems Operations (Tucker, GA)
- …Security Professional (CISSP). + Certifications in ITSM platforms (eg, Ivanti, ServiceNow ). + Lean Six Sigma Green/Black Belt + Project Management Professional ... + Tools and Technologies: + Experience with ITSM platforms (eg, Ivanti, ServiceNow ) and GRC tools. + Proficiency in configuring, maintaining, and optimizing ITSM… more
- Morehouse School Of Medicine (Atlanta, GA)
- …management, grant systems, or clinical data workflows. - Experience integrating ServiceNow , SharePoint, or workflow automation tools into enterprise environments. - ... and maintain solution blueprints for core platforms, including Ellucian Banner, Workday, ServiceNow , Microsoft Fabric, Azure SQL , and Microsoft Purview. - Define… more