- Capgemini (New York, NY)
- …NY **Travel** : 25% up to; but infrequently to begin with **Job description:** ServiceNow Developer - Customer Workflow / UX/UI The ServiceNow UX/UI Developer ... participates in the development, and implementation of exceptional user experiences within the ServiceNow platform. In this role, you will work hand in hand with… more
- Capgemini (New York, NY)
- …New Jersey **Travel** : up to 25% but mostly infrequent **Job description:** ServiceNow Developer - IT Workflows / CMDB/CSDM **Key Responsibilities** : Design and ... develop CMDB data models, CI classes, and relationships in ServiceNow . Implement and maintain Discovery and Service Mapping to populate and update the CMDB.… more
- TEKsystems (Harrison, NY)
- …provides infrastructure, telecommunications, systems, and service desk support to their clients. The ServiceNow team is looking to expand by adding a ServiceNow ... This technician will be responsible for various tasks and administration supporting the ServiceNow Platform. Day to day duties will include but are not limited to;… more
- New York State Civil Service (Albany, NY)
- …the Information Technology Specialist 3, SG23, will be a member of the ServiceNow team within the IT Client/Delivery Services section, which is responsible for ... ServiceNow development and administration, first and second level customer...initiatives. Duties:* Work on all aspects of the OAG's ServiceNow implementation, including the customer self-service portal, Configuration Management… more
- Capgemini (New York, NY)
- …as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions ... design, transition, and operations. * 3 years of experience in ServiceNow ITSM/CSM module configuration, administration, or business analysis. * Familiarity with… more
- New York State Civil Service (Buffalo, NY)
- …the rollout of agency-wide hardware/software initiatives. * Maintain tickets in the ServiceNow ticket tracking database. Update calls with actions and resolutions as ... user and IT documentation. * Contribute to the Client Services Intranet ServiceNow Knowledge Base content. * Other duties as assigned. Minimum Qualifications NY… more
- MTA (New York, NY)
- …1.Assist in documenting and revising existing Interaction and Incident templates in ServiceNow . 2.Gather and analyze service desk call and ticket data for ... onboarding new analysts. PROJECTS: 1. Assisting with documenting and streamlining ServiceNow Interaction and Incident Templates. 2. Assisting with running and… more
- TEKsystems (Binghamton, NY)
- …level agreements (SLAs). + Ensure accurate and concise documentation in the ServiceNow case management system to support audit trails and metrics reporting. + ... Coach employees and leaders on system usage, including SAP, ServiceNow , and Workday. + Escalate or transition requests to...PHR, SHRM-CP). + Experience with HR systems (eg, SAP, ServiceNow , Workday). + Knowledge of retirement benefits Pay and… more
- Insight Global (New York, NY)
- …well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow ) to classify, prioritize and enter details of each working interaction with ... such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow , Zendesk - Demonstrated support of enterprise environments, including: Hands-on and/or… more
- GovCIO (Albany, NY)
- …and overseeing the management of configuration items + Implementing and managing ServiceNow Discovery to automate the identification and tracking of IT assets + ... a related field + Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and… more