- MUFG (New York, NY)
- …policies and guidelines. + Document new problems and incidents utilizing MUB's ServiceNow ticketing system. Monitor ServiceNow ticket queue, respond promptly to ... requests submitted by end users via telephone call or voicemail, email or ServiceNow . + Provide response, troubleshooting, resolution and tracking of MS Office 365… more
- GovCIO (Albany, NY)
- …in both the Production and Test environments. Assist other Admins in working on ServiceNow tickets assigned to our group. Work with other Admins to closely monitor ... being received and processed successfully + Monitor ticketing system ( ServiceNow ) for requests to be worked on + Share...expertise + Minimum of one year of experience with ServiceNow ticketing system **Work hours:** Willingness and flexibility to… more
- Mizuho Corporate Bank (New York, NY)
- …and industry best practices. + Develop and manage the roadmap for ServiceNow Incident, Problem, Change, and Release modules. + Lead the implementation and ... optimization of ServiceNow modules to improve service management capabilities. Qualifications: +...other relevant areas are highly desirable. + Experience with ServiceNow , including the development and management of roadmaps for… more
- Mizuho Corporate Bank (New York, NY)
- …and implement robust security measures to protect IT systems and data. + ServiceNOW Management: Utilize ServiceNOW for IT service management, ensuring efficient ... such as ITIL, PMP, or CISSP are a plus. + Proven experience with ServiceNOW for IT service management. + Hands-on experience with Azure cloud services, including… more
- Cognizant (Manhattan, NY)
- …and strong analytical skills to maintain accurate inventories using platforms such as ServiceNow , SCCM, or CMDB systems. **In this role, you will:** + Oversee the ... maintenance, and retirement + Maintain accurate asset inventory using tools like ServiceNow , SCCM, or CMDB systems. + Conduct regular audits and reconcile physical… more
- Capgemini (New York, NY)
- …and fiber jumpers and route cables to minimize airflow interference. * Update ServiceNow CMDB and DCIM systems. * Perform fiber optic splicing and install rack ... (CFI), Panduit, CommScope SYSTIMAX, CompTIA A , and TIA-942. * Experience with ServiceNow , CMDB, and DCIM systems. * Familiarity with low-voltage electrical work and… more
- Capgemini (New York, NY)
- …copper and fiber jumpers and route cables to minimize airflow interference. Update ServiceNow CMDB and DCIM systems. Perform fiber optic splicing and install rack ... (CFI), Panduit, CommScope SYSTIMAX, CompTIA A , and TIA-942. Experience with ServiceNow , CMDB, and DCIM systems. Familiarity with low-voltage electrical work and… more
- GovCIO (Albany, NY)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... using IBM MQ + Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams **Company Overview** GovCIO is a… more
- Capgemini (New York, NY)
- …and fiber jumpers and route cables to minimize airflow interference. * Update ServiceNow CMDB and DCIM systems. * Perform fiber optic splicing and install rack ... (CFI), Panduit, CommScope SYSTIMAX, CompTIA A , and TIA-942. * Experience with ServiceNow , CMDB, and DCIM systems. * Familiarity with low-voltage electrical work and… more
- New York State Civil Service (Latham, NY)
- …and managing event logistics. Conduct performance evaluations, manage workloads using ServiceNow and ITIL, and ensure timely resolution of support tickets. Foster ... between the Attorney General's office and external media contacts. - Utilize ServiceNow and ITIL frameworks to manage the workload, ensuring timely triage, routing,… more