- Capgemini (New York, NY)
- …and fiber jumpers and route cables to minimize airflow interference. * Update ServiceNow CMDB and DCIM systems. * Perform fiber optic splicing and install rack ... (CFI), Panduit, CommScope SYSTIMAX, CompTIA A , and TIA-942. * Experience with ServiceNow , CMDB, and DCIM systems. * Familiarity with low-voltage electrical work and… more
- New York State Civil Service (Latham, NY)
- …and managing event logistics. Conduct performance evaluations, manage workloads using ServiceNow and ITIL, and ensure timely resolution of support tickets. Foster ... between the Attorney General's office and external media contacts. - Utilize ServiceNow and ITIL frameworks to manage the workload, ensuring timely triage, routing,… more
- GuideOne Insurance (New York, NY)
- …+ Lead ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow , BMC Remedy, or equivalent. + Oversee enterprise service desk, end user ... Stack, Grafana, Prometheus) + CI/CD and DevSecOps pipelines + ITSM platforms ( ServiceNow , BMC) + Collaboration tools (Microsoft 365, Teams, Zoom) + Proven success… more
- New York Times (New York, NY)
- …or working from home + You will promptly handle IT support requests through Servicenow and Jira ticketing systems + You will maintain all equipment per our company ... time Preferred Qualifications: + Familiarity with Apple platforms + Familiarity with Servicenow + Familiarity with Bomgar remote control application This position is… more
- Cayuse Holdings (Albany, NY)
- …of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus… more
- City of New York (New York, NY)
- …servers -Responsible for the management of service and change requests generated ServiceNow . -Responsible for the management of the SCCM for security updates, SCEP ... management of service and change request generated in our tracking system ServiceNow WORK LOCATION: 1 Police Plaza HOURS/ SHIFT: Varies ADDITIONAL INFORMATION:… more
- The New York Public Library (Long Island City, NY)
- …leased books. + Acts as the primary agent for BookOps Logistics in the ServiceNow ticket system + Receives, logs, and fulfills daily requests from Member Libraries ... for regular distribution supplies through the ServiceNow ticket system as well as email and phone calls when necessary. Assigns tickets to appropriate staff to… more
- New York Times (New York, NY)
- …+ You will create IT support requests and provide resolution promptly using ServiceNow and Jira ticketing systems + You will be the first level troubleshooting ... + You have familiarity with Apple platforms. + You have familiarity with Servicenow . + 1+ years of experience with networking and telephony. This role is… more
- Anywhere Real Estate (Rochester, NY)
- …to queries and handling complaints; + Develop dashboards and reports using ServiceNow which offer the Company (i) enhanced visibility and tracking of business ... TFS, GitHub and Azure DevOps; + 2 years experience with PowerBI and ServiceNow reporting tools and dashboards assisting tracking tickets, root cause, change request… more
- GovCIO (Albany, NY)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... using IBM MQ + Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams **Company Overview** GovCIO is a… more