- Wells Fargo (Charlotte, NC)
- …focus on the Third Party Risk Management Module (TPRM), in ServiceNow , technology delivery; specifically supporting Technology Third Party Governance Team, Third ... Party Monitoring and Rapid Response team and BCP ServiceNow teams - providing direction for teams to design,...and BCP teams. This role is responsible for the ServiceNow Third Party Risk Management module/application vision, roadmap, and… more
- SMBC (Charlotte, NC)
- …in Financial applications, project execution, portfolio governance, roadmap prioritization, ServiceNow , and/or Cloud implementation. + Manages Project Budget & ... for open communication within ART (eg tracker boards, JIRA, ServiceNow , SPM) to create a trusting and safe team...of the product backlog for specific application, solutions eg ServiceNow SPM module. + Collaborate and Partner with Business… more
- Lenovo (Morrisville, NC)
- …& Alerting - unified observability through metrics, logs, and traces. o ServiceNow ITSM - integration and orchestration of incident, change, and problem management ... workflows. o ServiceNow CMDB - automated discovery and dynamic topology mapping...with tools and frameworks such as Prometheus, Grafana, OpenTelemetry, ServiceNow , or Runbook Automation platforms. + Proficiency with Product… more
- GovCIO (Raleigh, NC)
- …and overseeing the management of configuration items + Implementing and managing ServiceNow Discovery to automate the identification and tracking of IT assets + ... a related field + Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and… more
- GovCIO (Raleigh, NC)
- …in both the Production and Test environments. Assist other Admins in working on ServiceNow tickets assigned to our group. Work with other Admins to closely monitor ... being received and processed successfully + Monitor ticketing system ( ServiceNow ) for requests to be worked on + Share...expertise + Minimum of one year of experience with ServiceNow ticketing system **Work hours:** Willingness and flexibility to… more
- Koniag Government Services (Durham, NC)
- …Center environment, providing detailed documentation of reported incidents utilizing ServiceNow . The candidate will function as a Customer Service Representative ... (CSR), provides detailed interaction/incident documentation of reported problems utilizing ServiceNow . Documentation in ServiceNow is required for both… more
- Bell Partners (Raleigh, NC)
- …Service Management & Communication + Respond to support requests via ServiceNow , logging incidents and service requests with clear documentation. + Communicate ... Core Values. + Proficiency in using IT service management tools, especially ServiceNow . + Understanding of ITIL principles and practices. + Excellent problem-solving… more
- Robert Half Office Team (Charlotte, NC)
- …communication channels such as phone, chat, email, and internal portals. + Utilize ServiceNow to log, track, and manage requests for effective case handling. + ... capability to work across multiple databases simultaneously. + Experience with ServiceNow and Workday strongly preferred. + Exceptional written and verbal… more
- Cognizant (Raleigh, NC)
- …+ Perform **quality assurance** checks on applications integrated with **Salesforce.com** , ** ServiceNow ** , and **OnBase** + Track and manage defects using **Jira** ... **Oracle Database** , and backend validation + Familiarity with **Salesforce.com** , ** ServiceNow ** , and **OnBase** + Hands-on experience with **DevOps tools** and… more
- US Bank (Charlotte, NC)
- …using **HOGAN, CICS, JCLs, Scheduler, TSO, Dump analysis and debugging, and ServiceNow ** + Excellent verbal and written communication skills + Ability to design, ... mainframe Hogan Cobol applications** ) + Strong knowledge of ** ServiceNow processes (Incident Management, Problem Management)** **_Location Expectations_** **_This… more