- GuideOne Insurance (Raleigh, NC)
- …+ Lead ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow , BMC Remedy, or equivalent. + Oversee enterprise service desk, end user ... Stack, Grafana, Prometheus) + CI/CD and DevSecOps pipelines + ITSM platforms ( ServiceNow , BMC) + Collaboration tools (Microsoft 365, Teams, Zoom) + Proven success… more
- Insight Global (Research Triangle Park, NC)
- …developers focused on delivering a proprietary case tracking tool/portal to replace ServiceNow . You will be involved in building a core case management system, ... Ensure Data Storage: Support the transition of data storage from ServiceNow to our proprietary system. Front-End Development: Utilize React (version TBD)… more
- Cayuse Holdings (Raleigh, NC)
- …of applications, MacOS and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example Service Catalog updates and ... in computer systems, customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus… more
- GovCIO (Raleigh, NC)
- …touchpoints related to infrastructure, networking, security, and other support entities. ServiceNow is the primary workflow management tool used within the ... using IBM MQ + Familiarity with Confluence and Jira + Working knowledge of ServiceNow + Experience with meeting hosting via MS Teams **Company Overview** GovCIO is a… more
- Cognizant (Charlotte, NC)
- …our dynamic team. The ideal candidate will bring expertise in tools like ServiceNow , GitHub, Jenkins, SharePoint, Confluence, and Power BI, along with a sharp eye ... . Perform Delivery excellence audits and external audits . Generate reports from ServiceNow and other release management tools . Generate reports using Power BI .… more
- SMBC (Charlotte, NC)
- …Investigate incidents and problems and determine root cause. Will use ServiceNow , Jira, Confluence, Splunk, Azure Monitor, Google Cloud Monitoring, etc. tools ... setting up monitoring in applications and database + Experience in ServiceNow + Excellent verbal, written, and interpersonal communication skills + Supporting… more
- Motion Recruitment Partners (Statesville, NC)
- …preferred. + Microsoft MCP or equivalent certification preferred. + Dell, MAC, iOS, ServiceNow **What You Will Be Doing** Daily Responsibilities + Monitor the ticket ... infrastructure improvements and IT initiatives + Utilize ticketing/work order platforms (eg, ServiceNow ) to log, track, and resolve service requests + Keep work… more
- Ryder System (Raleigh, NC)
- …pipelines. Ensure seamless integration with enterprise systems such as ServiceNow , CMDB, and monitoring platforms. + **Cross-Functional Collaboration** : Partner ... Oversee the integration of cloud services with enterprise platforms such as ServiceNow , AppDynamics, Datadog, and CMDB systems. + Support the implementation of… more
- SMBC (Charlotte, NC)
- …expert-level assistance in a variety of Procurement tools including Coupa, Concur, and ServiceNow . This VP is an Team leader managing a team of customer service ... + Actively Manage a team of Customer Support Representatives leveraging the ServiceNow Customer Service portal to ensure End Users receive exceptional support +… more
- SMBC (Charlotte, NC)
- …tasks (reporting, identifying trends, mastering the WFM tools and capabilities ( ServiceNow ), capacity planning) to areas within the IT operations. + Create ... Business fluency in English + Software Systems: MS Office, MS Visio, ServiceNow SPM, Enterprise Resource Management tools; Agile Methodology / Framework SMBC's… more