- Palo Alto Networks (Plano, TX)
- …analytics, ITIL frameworks, and using case management systems (eg, Salesforce, ServiceNow , JIRA). Proficient in conducting trend analysis for proactive support **The ... Team** Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it… more
- GovCIO (Austin, TX)
- …and processes + Change Management and Configuration Management (VersionOne, ServiceNow , etc) + Application Lifecycle Management (ALM) **Required Experience Level:** ... + 5+ years' experience in designing large and complex IT solutions in large organizations. Position requires strong leadership and team-building skills. Must be able to collaborate effectively with a group of high performing individuals as well as Leadership.… more
- Walmart (Dallas, TX)
- …root causes analysis. At least 3 years of working with ticking systems like Jira, ServiceNow , etc. At least 3 years of working with Office 365 Admin Center. Exposure ... or understanding of Microsoft PowerShell (Automation) and Terminal for macOS. Solid foundation of Windows imaging .wim, ghost, etc. Exposure to software packaging. Understanding of Active Directory tools. At Walmart, we offer competitive pay as well as… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …client. + May be asked to assist Systems Operations team with testing ServiceNow enhancements to improve user experience. + Occasional teleworking may be authorized. ... CSS must adhere to all company and client requirements according to the Telework Agreement. **Minimum Qualifications** + High School Diploma or GED + 1-2 years of Call center experience; 1-2 years of customer service or public relations experience. **Other Job… more
- Allied Universal (Fort Worth, TX)
- …ERP/SAP, engineering design, and Business Intelligence systems (eg, SAP, Salesforce, ServiceNow , WeEstimate, Domo, Tableau, or similar) + Deep understanding of ... application development methodologies and cloud computing + Strong leadership and team-building skills, with the ability to motivate and inspire a diverse team + Excellent communication and interpersonal skills, capable of engaging effectively with technical… more
- GovCIO (Austin, TX)
- …SDLC practices + Change Management and Configuration Management (VersionOne, ServiceNow , etc)Application Lifecycle Management (ALM) **Company Overview** GovCIO is a ... team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it… more
- Forward Air (Dallas, TX)
- …tasks and integrate alerts into incident management platforms (PagerDuty, ServiceNow ) + Document monitoring solutions, standards, runbooks, and troubleshooting ... procedures + Assist with root cause analysis and performance tuning for mission-critical systems + Define and lead incident management processes related to diagnosis, triage, problem solving and root cause analysis, with follow up reporting through resolution… more
- Cognizant (Dallas, TX)
- …Python, R, or SQL. + Experience with enterprise tools like JIRA, ServiceNow , Airflow, Confluence Cloud. + Prior consulting experience and relevant certifications are ... highly desirable. + Excellent communication, documentation, and stakeholder management skills. **Why Join Us?** + Be at the forefront of digital supply chain transformation. + Work with cutting-edge technologies and global teams. + Influence strategic… more
- NTT DATA North America (Irving, TX)
- …clarity on the accountability of work across team members. + Planview, Clarity, ServiceNow PPM or other enterprise PPM tool experience + Standard Deliverables + ... Business Case and or Charter + High level Gantt chart and detailed project workplan/Schedule + Stakeholder List + Communications Plan + Resource Schedule + Weekly Status Updates + Executive Updates (eg PPTs) as needed (frequency TBD) + Issue/Risk Log and or… more
- Travelers Insurance Company (Austin, TX)
- …to Travelers change management processes regarding change windows, lead times, ServiceNow requests, and temporary access escalation. + Understands Travelers business ... groups and products as applicable to support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of… more