- General Dynamics Information Technology (Fairfax, VA)
- …migration path analysis + Cloud Architecture development for EDW landing zone + ServiceNow GPC Pilot + Cloud Architecture development for IaaS landing zone + ... DevSecOps and Automation + PowerPlatform Pilot + Organization Transformation Strategy and Roadmap: + IT Consolidation + CNIC NAVFAC Shared EDW Platform Strategy **For G2, support these applications as assigned:** + Daily Server Checks + Monitor SCOM Alerts +… more
- Truist (Richmond, VA)
- …(Jenkins, ArgoCD, GitHub Actions) o **Infrastructure automation** (Terraform, Ansible, ServiceNow ) o **Secrets and identity management** (Vault, SSO, RBAC) o ... **Observability** (OpenTelemetry, Grafana, Elastic, Splunk) o **Cloud & container orchestration** (Kubernetes, OpenShift, AWS/Azure/GCP) o **API gateway/service mesh** (Istio, Envoy, Kong, Apigee) . Experience defining technical products at enterprise scale… more
- TekSynap (Arlington, VA)
- …+ Business Analysts + Tester/Quality Analysts + Developers + Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier ... 2 **Overview** We are seeking individuals who are interested in working on our FDIC contract, please apply to this posting. Many of the roles will require a government Public Trust Clearance. If you are contacted for an opportunity the employment manager will… more
- SMX (Dahlgren, VA)
- …Help Desk Support + Experienced in using a help desk tool such as ServiceNow + Strong knowledge of troubleshooting computer hardware, software, and networks + Strong ... problem solving and analytical skills + Effective communication and interpersonal skills + Ability to work independently and as part of a team + IAT III or higher certification **Application Deadline:** 9/1/2025 \#cjpost #LI-HYBRID The SMX salary determination… more
- General Dynamics Information Technology (Mclean, VA)
- …lead a customer-service-oriented team. + Familiarity with ticketing systems such as ServiceNow . + Ability to multitask, prioritize, and manage time effectively in a ... fast-paced environment. **Desired Qualifications:** + ITIL certification or knowledge of ITIL best practices is a plus. + Microsoft certifications (eg, MS-900, AZ-900, MD-102) are a strong advantage. **WHAT YOU'LL NEED TO SUCCEED:** + **Education:** Bachelor's… more
- CACI International (Chantilly, VA)
- …+ Familiarity with IC ITE services and classified environments + Experience with ServiceNow or other ITSM systems + ITIL 4 Foundation Certification - ** ** ... **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher… more
- V2X (Springfield, VA)
- …Shelf (COTS) IT Service Management (ITSM) software suites such as BMC Remedy, ServiceNow , or HP Service Manager, for performing Service Desk related duties and ... responsibilities. + Demonstrated experience with enterprise monitoring and network performance monitoring solutions as Microsoft System Center, IBM Tivoli, SolarWinds, and/or Splunk + Security Clearance + TS/SCI with the ability to obtain/maintain a… more
- Arena Technical Resources, LLC (Springfield, VA)
- …for Data Center Virtualization - Familiarity with ticketing systems like Service+, ServiceNow , Remedy Desired Certifications: - 8140.01M IAT Level II certification - ... Virtualization compute environment certification (eg, VMware Certified Associate for Data Center Virtualization) Location: - Arnold, MO / Springfield, VA First Name Required Last Name Required Email Address Required Phone Number CountryNoneAfghanistanAland… more
- Insight Global (Springfield, VA)
- …reclamation of old devices to be properly disposed. Inventor management in ServiceNow by correctly assigning newly deployed assets to respective users and ... checking-in assets being refreshed. Oversees testing implementation of desktop and mobile devices images, packages, and new configurations. Advises the Manager of test results and configuration options. Works with ITS Business Unit Partners and the Manager of… more
- CACI International (Reston, VA)
- …Help Desk as well as Technical Support documentation in Confluence and in ServiceNow . * Intake Help Desk tickets and prioritize them per customer expectations and ... guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 tickets by entering them in a supporting systems for visibility and communication purposes. Communicate with Tier 3 support… more