- CACI International (Chantilly, VA)
- …_Desired:_ + Degree in Science, Technology, or Engineering + Practical experience with ServiceNow or other ITSM systems + Familiarity with IC ITE services and ... classified environments + ITIL 4 Foundation Certification - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing… more
- Xcelerate Solutions (Fort Belvoir, VA)
- …approval workflows in change and configuration management systems (eg, Remedy, ServiceNow , etc.) + Strong technical writing skills to document configuration ... management and change procedures; experience developing and presenting complex information to senior Government officials. + Experience serving in positions that require initiative, minimal supervision, and professional collaboration, presentation/briefing… more
- ManTech (Herndon, VA)
- …Data Management Pr5ofessional (CDMP), Six Sigma Certification, ITILv4 + ServiceNow Certification ManTech International Corporation, as well as its subsidiaries ... proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- ManTech (Herndon, VA)
- …Certified Data Management Professional (CDMP), Six Sigma Certification, ITILv4 + ServiceNow Certification + Understanding of ITIL4 principles + Master's Degree ... **Clearance Requirements:** + Must have a current/active Secret clearance with the ability to obtain and maintain a TS/SCI. + The ability to obtain and maintain a DHS EOD suitability is required prior to starting this position. **Physical Requirements:** +… more
- NANA Regional Corporation (Alexandria, VA)
- …of experience managing technical personnel. + 2+ years of experience with ServiceNow platform and Microsoft 365 (M365) products. **Desired Qualifications:** + ITIL ... v3 or later certification. **Job ID** 2025-17670 **Work Type** On-Site **Company Description** **Work Where it Matters** Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and… more
- ManTech (Herndon, VA)
- …relevant experience + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including SharePoint, PowerPoint, ... Excel, and Word **Preferred Qualifications:** + An ITIL4 certification + A CMMC Professional or CMMC Assessor certification + HDI certification **Clearance Requirements:** + Must have a current/active Secret clearance with the ability to obtain and maintain a… more
- Leidos (Chantilly, VA)
- …field. + Experience with enterprise CRM or ERP systems (eg, Salesforce, ServiceNow , SAP). + Knowledge of technical support or help desk environments, especially ... in product service or repair. + Familiarity with change management principles and process improvement methodologies. + Demonstrated ability to handle escalated cases or complex service situations requiring cross-functional coordination. + Strong analytical… more
- System One (Ashburn, VA)
- …testing to ensure completeness. * Analyze data in sources such as ServiceNow , Access Directories (AD/RACF/LDAP, etc.), HR, Application, to provide use case input ... to stakeholders. * Support business and technical stakeholders in transitioning to new IAM capabilities and services across various IAM domains such as Access Management, Identity Lifecycle Management and Privileged Access Management. * Ensure IAM governance… more
- Leidos (Chantilly, VA)
- …Experience using Customer Relationship Management (CRM) systems (eg, Salesforce, Zendesk, ServiceNow ). + Familiarity with case management and order processing tools. ... + Prior experience contributing to or following Standard Operating Procedures (SOPs) for service or support operations. + Ability to write or contribute to service documentation, troubleshooting guides, or process improvement initiatives. + Exposure to product… more
- ManTech (Herndon, VA)
- …all incident details and restoration steps are thoroughly documented in the ServiceNow ticketing platform. **Responsibilities include, but are not limited to:** + ... Support the enterprise architecture, design, development, and deployment of network services in support of government customer; perform site installations, technology refresh, develop implementation plans and schedules + Research and implement enterprise-wide… more