• Customer Service Engineer (ESOM - Surge Support)

    IT Concepts (Hines, IL)
    …outlined in the job description. Preferred: + Experience in conducting routine system administration tasks and logging data in system admin logs + Knowledge ... Surge Support Customer Service Engineer must have experience conducting routine system administration tasks and logging data in system administration logs.… more
    IT Concepts (08/09/25)
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  • Solution Architect - Customer Service Management

    Capgemini (Chicago, IL)
    …including design, transition, and operations. * 3 years of experience in ServiceNow ITSM/CSM module configuration, administration , or business analysis. * ... as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate complex technical solutions… more
    Capgemini (08/08/25)
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  • Security Applications Analyst

    Quality Technology Services, LLC (Chicago, IL)
    …control and user training resources for one or more applications, such as ServiceNow , Workday or SDP. The Security Applications Analyst serves as an advocate for ... physical security teams. + Build strong working relationships with global application administration and site operation teams to facilitate feedback from the end… more
    Quality Technology Services, LLC (07/27/25)
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  • IT Privacy Associate

    R1 RCM (Chicago, IL)
    …programs management + Familiarity with Workday and ITIL and ITSM processes and ServiceNow tool + Basic AD Engineering and administration knowledge if any ... user access (user and application-level accounts) and privileged access (system/ admin /elevated-level accounts). + Generate status reports, dashboards and quality… more
    R1 RCM (08/08/25)
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  • Senior Systems Administrator (Linux/Windows)

    GovCIO (Springfield, IL)
    …Systems Administrator (Linux and Windows) to provide on-going support for the administration of the core system applications and perform operational tasks such as ... in both the Production and Test environments. Assist other Admins in working on ServiceNow tickets assigned to our group. Work with other Admins to closely monitor… more
    GovCIO (07/09/25)
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  • Director of Service Management

    Kemper (Downers Grove, IL)
    …of associated ITSM process and SPM support. The Director will oversee the ServiceNow Administration and Service Management teams. You will have direct ... new Cloud capabilities and integrations + Manages vendor relationships, platform administration , and licensing + Manages internal and external (MSP offshore)… more
    Kemper (08/07/25)
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  • Help Desk Specialist

    Robert Half Technology (Chicago, IL)
    …Office 365 (Outlook, Teams, SharePoint, etc.) and Active Directory ecosystems. ServiceNow Ticket Monitoring: Manage trouble tickets within ServiceNow , ensuring ... preferred. Technical Competence: Expertise with Office 365, Active Directory, and ServiceNow is required. Experience with PowerShell scripting is a bonus.… more
    Robert Half Technology (08/11/25)
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  • Help Desk Analyst

    Robert Half Technology (Chicago, IL)
    …managing permissions, and resolving lockouts or security access issues. ServiceNow Ticketing: Accurately document, prioritize, and resolve support issues using ... the ServiceNow platform, ensuring SLAs are consistently met or exceeded....finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
    Robert Half Technology (08/11/25)
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  • Field Service Lead Analyst

    ADM (Decatur, IL)
    …and port validation. + Maintain accurate asset and lifecycle tracking in ServiceNow or ADM-approved tools. + Provide local printer support including troubleshooting, ... devices, spare pool, and local stock levels. + Manage legal hold administration for mobile devices, ensuring proper tagging and chain-of-custody that aligns to… more
    ADM (08/08/25)
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  • IT Service Desk Manager

    NTT DATA North America (Lemont, IL)
    …continually using ITIL principles. + Work is managed and tracked through ServiceNow and measured through Service Levels. + Ability to communicate complex technical ... Technology to include: + Service Desk Support: Tier I/II + System administration + Contact and incident resolution for hardware, software, and applications. +… more
    NTT DATA North America (08/08/25)
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