- Insight Global (Des Plaines, IL)
- …with High ticket volume * Experience disabling and enabling accounts * Okta support experience (level 1/2) * ServiceNow Ticketing system experience null We ... Description We are looking for a Level 1/level 2 support resource to help with training to reset phones... responsibilities for the Security Operations team, at the admin level. This role requires fast learning, as there… more
- IT Concepts (Hines, IL)
- …conducting routine system administration tasks and logging data in system admin logs. Responsibilities: + Support the Government with the installation, ... Diem Rates for that location. Health Requirements: This Kentro position provides on-site support for the Veterans Health Administration (VHA). The VHA has… more
- AbbVie (North Chicago, IL)
- …business process improvements. The ideal candidate will have experience in ServiceNow or other case management platform configuration, administration , and ... requirements, translating them into technical specifications and solutions within the ServiceNow platform. + Leads the design, development, and deployment of … more
- GovCIO (Springfield, IL)
- …is hiring for a Senior Systems Administrator (Linux and Windows) to provide on-going support for the administration of the core system applications and perform ... monitoring system resources and perform routine maintenance tasks in support of 24x7 life cycle applications to include on-call...and Test environments. Assist other Admins in working on ServiceNow tickets assigned to our group. Work with other… more
- Capgemini (Chicago, IL)
- …including design, transition, and operations. * 3 years of experience in ServiceNow ITSM/CSM module configuration, administration , or business analysis. * ... Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. * Ability to translate...and Run & Maintain packages into solution proposals to support long-term client success. * Guide and mentor virtual… more
- R1 RCM (Chicago, IL)
- …programs management + Familiarity with Workday and ITIL and ITSM processes and ServiceNow tool + Basic AD Engineering and administration knowledge if any ... while acting as customer liaison to ensure we deliver seamless support . Duties include aligning with compliance driven provisioning standards, monitoring client… more
- Robert Half Technology (Chicago, IL)
- …solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put ... of contact for technical issues, providing expert-level hardware, software, and systems support . With 3-5 years of experience under your belt, you'll bring advanced… more
- Kemper (Downers Grove, IL)
- …ITSM process and SPM support . The Director will oversee the ServiceNow Administration and Service Management teams. You will have direct responsibility ... new Cloud capabilities and integrations + Manages vendor relationships, platform administration , and licensing + Manages internal and external (MSP offshore)… more
- NTT DATA North America (Lemont, IL)
- …of experience in the field of Information Technology to include: + Service Desk Support : Tier I/II + System administration + Contact and incident resolution for ... and applying best practices. + Manage project deliverables and support services according to defined SLAs that are met...ITIL principles. + Work is managed and tracked through ServiceNow and measured through Service Levels. + Ability to… more
- Robert Half Technology (Chicago, IL)
- …solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put ... Description We're seeking a skilled and customer-focused IT Support Specialist to join our team. This role...+ Familiarity with IT ticketing systems such as Jira, ServiceNow , or Zendesk. + Ability to automate tasks with… more