- SHI (Austin, TX)
- …troubleshooting. + Experience with incident and request management systems (eg, ServiceNow , Remedy, Jira Service Desk). + Strong analytical and problem-solving ... certifications, such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. **Other Requirements** + Completed Bachelor's… more
- Affinius Capital (San Antonio, TX)
- …and Tier 2 teams. + Manage and track support requests through ServiceNow , ensuring accurate documentation and timely resolution. + Configure, diagnose, reload, ... best practices. + Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, CompTIA A+. **Key Competencies:** + Strong time management and… more
- Shuvel Digital (Dallas, TX)
- …in enterprise environments. + AWS Solutions Architect or Certified Kubernetes Administrator (CKA) certification required. + Strong expertise in monitoring tools ... CloudFormation). + ITIL Foundation certification (preferred). + Hands-on experience with ServiceNow or similar ITSM platforms. + Strong analytical thinking and… more