- Link Solutions Inc (Adelphi, MD)
- …DoD Secret Clearance required + Non- remote (relocation incentive available) The ServiceNow Analyst will support the design, optimization, and operation of ... five (5+) years of relevant experience working in a business analyst , system analyst , or ServiceNow support role. + IAT Level II Certification equivalent… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team....been escalated by the junior level analysts * Leverage remote control technology (such as BOMGAR) while troubleshooting desktop… more
- Eliassen Group (Annapolis, MD)
- **Data & Reporting Analyst ** **Anywhere** **Type:** Contract **Category:** Data **Industry:** Communications **Workplace Type:** Remote **Reference ID:** JN ... Fortune 500 Client is seeking a Data & Reporting Analyst for a long-term contract. This nimble team empowers...to maximize resources in various departments or lines of business . Through research and fact-finding combined with an understanding… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Applications Database Analyst to support our customer, USPS and their Logistics Tech Services Group. This position is ... fully remote . The Logistics Tech Services (L&V TS) group is...positioned to provide the following support to the USPS business groups within Logistics, Transportation Strategies, Mail Processing, Engineering… more
- UMB Bank (Annapolis, MD)
- The **Portfolio Enablement** team works to align IT Strategy with Business Strategy. Critical functions for the team include supporting the idea/project intake ... broader portfolio to maximize implementation delivery. As the **PMO Analyst ** , you with ensure IT projects and resources...the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but… more
- TEKsystems (Halethorpe, MD)
- …support complex cases. + Accurately document all interactions and resolutions in ServiceNow , our ticketing system. + Maintain a first-call resolution rate of 80%, ... desk or technical support environment preferred. + Familiarity with ServiceNow or similar ticketing tools is a plus. Shifts:...is a plus. Shifts: Sunday - Friday - 8pm-5am ( Remote ) Monday - Friday - 8a-5pm Monday - Friday… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses ... and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through...and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since… more