- CACI International (Springfield, VA)
- …tools (eg, Riverbed, Network Node Manager, SolarWinds, etc.) and incident management systems (eg, ServiceNow , Remedy, etc.) is highly preferred. + Familiarity ... Network Event Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full...best practices. + Conduct regular audits of event monitoring systems , event correlation processes, and response procedures to ensure… more
- Acclaim Technical Services (Mclean, VA)
- …We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is ... firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission Technology Division… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of our IT network incident… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking a detail-oriented Network Request Fulfillment Quality Assurance Analyst to ensure the quality and efficiency of our network request fulfillment… more
- UMB Bank (Richmond, VA)
- The **Portfolio Enablement** team works to align IT Strategy with Business Strategy. Critical functions for the team include supporting the idea/project intake ... and orchestrate the broader portfolio to maximize implementation delivery. As the **PMO Analyst ** , you with ensure IT projects and resources adhere to established… more
- Centene Corporation (Richmond, VA)
- …Reviews role provisioning and supports implemented Identity and Access Management systems and solutions. Supports basic troubleshooting and coordinates with helpdesk ... to resolve user and system access issues. Provides in-depth business knowledge and advanced technical support to one or more business areas through developed and… more
- ManTech (Herndon, VA)
- …and improving our network, security, and cloud operations processes and systems . The successful candidate analyzes federal civilian executive branch, OMB, and ... + Review and analyze current program operations, processes data and systems and identification of laws, regulations, and policy guidelines ensuring operations… more
- Lincoln Financial (Richmond, VA)
- …This includes Tier II incident and problem management executing within our ServiceNow incident, problem and change management system. + Responsible for reviewing, ... required to ensure the most expedient resolution for the business , capturing and documenting all learnings to build and...3+ years of experience with enterprise compute platforms, operating systems and required system and data backup and recovery… more
- Truist (Richmond, VA)
- …Enterprise IT infrastructure. You speak the language of engineers and understand how systems interact and fail. * Data Fluency: Expertise in pulling, shaping, and ... methodologies (eg, 5 Whys, Fishbone). * Experience with ITSM platforms like ServiceNow is helpful, but your analytical power and technical curiosity are what… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Specific Skills** + HDI or ITIL certification + Experience with IT Service Management systems like ServiceNow + Experience with Microsoft Dynamics CRM + 6 months ... ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is...Service Desk calls, chats, tickets + Support Microsoft, Apple, business and third-party applications + Participate in on call… more